Team Member

Express Print Pack Ship seeks a friendly and efficient team member to join our company. In our company, you will play a key role in assisting customers with their printing, shipping, and office service needs. This position requires excellent customer service skills, the ability to multitask, and a commitment to maintaining a smooth and professional operation in a fast-paced retail environment.

Key Responsibilities:

· Greet customers warmly and assist with printing, shipping, and other office service inquiries.

· Operate cash registers and process cash and card transactions with accuracy.

· Handle shipping tasks, including processing packages using proprietary software and ensuring proper documentation.

· Perform basic printing and copying tasks using printers, copiers, and related equipment.

· Keep the work area clean, organized, and well-stocked with supplies.

· Answer phone calls and respond to customer questions about services, pricing, and timelines.

· Manage multiple tasks efficiently to meet customer deadlines and maintain store operations.

Qualifications and Skills:

· High school diploma or equivalent required.

· Strong communication and customer service skills to interact effectively with diverse customers.

· Ability to multitask, stay organized, and thrive in a fast-paced setting.

· Basic computer skills, including experience with point-of-sale (POS) systems or willingness to learn.

· Physical ability to stand for long periods and lift up to 25 pounds as needed.

· Previous experience in customer service or retail is a plus but not mandatory.

Work Environment:

· Fast-paced retail environment with frequent customer interactions.

· Requires standing for extended periods and occasional lifting of packages or materials.

Benefits:

· Employee discounts on Express Print Pack Ship services.

· Opportunities for advancement within the company.

· Training provided to develop skills in shipping, printing, and customer service.

Typical hours are 8am to 6pm (Monday - Friday shift and 9am to 4pm Saturday)

Job Type: Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $14 - $18