What are the responsibilities and job description for the ISNP Clinical Leader position at Extended Care Management LLC?
Position Summary:
The Clinical Leadership team member provides clinical leadership and oversight for the health plan providers. The COM coordinates care between the partnering SNFs' clinical leadership, the SNF interdisciplinary care team, and the health plan team to ensure the delivery of excellent, health care as prescribed by the adopted Model of Care (MOC). The COM oversees the day-to-day clinical operations, supporting quality health care delivery, clinical proficiencies, utilization management, and business development while adhering to the Model of Care and other regulatory/accreditation guidelines. Additionally, the Clinical Operations Leader is responsible for managing and developing the clinical team, which includes Nurse Practitioners (NPs), and Registered Nurse Care Coordinators (RNCCs). This role requires time in the field, collaborating and coordinating care with the clinical leadership and interdisciplinary care teams at partnered and potential skilled nursing facilities.
Essential Duties and Responsibilities:
Provide clinical and strategic leadership to ensure excellent and efficient quality of care in accordance with the adopted clinical model of care.
- Track progress, identify barriers, and implement strategies to meet established clinical utilization and quality metrics.
- Maintain knowledge and achieve compliance with federal, state, and local regulatory requirements, licensure, and accreditation requirements.
- Design, develop, and implement strategic initiatives, educational programs, policies, and procedures for efficient clinical operations and achievement of financial and quality metrics.
- Assist in maintaining financial objectives and cost improvement programs.
- Collaborate with ISNP and delegated senior leadership to drive performance and establish innovation within the company.
- Interact with attending physicians and skilled nursing facility medical directors to establish successful working relationships for the health plan.
- Support functions such as auditing, documentation management, HEDIS/Stars quality measures, and policies & procedures.
- Manage and report utilization results against targets for acute and SNF admissions, Part A and B skilled services.
- Assist with clinical assignments as needed.
- Support human resource management of the clinicians, including functions such as hiring, terminations, and performance evaluations.
Required Experience
- Minimum of 3 years of clinical care and management experience.
- Skilled Nursing Facility/Long Term Care experience.
- Knowledge of CMS regulations and core aspects of an ISNP program.
- Experience in the development of clinical operations, quality management, and performance management.
- Proficient in basic computer skills, virtual meeting platforms, Microsoft, and LTC clinical EMRs.
- Clear, concise, and persuasive verbal and written communication.
- Adept at interacting with members and their families, other clinicians, senior leadership, and all levels of medical and non-medical professionals.
- Solid teaching skills.
- Good interpersonal and organizational skills with attention to detail.
- Strong commitment to excellent customer service.
- Positive and enthusiastic attitude.
- Must be highly motivated, organized, flexible, and adaptable to working in a fast-paced, dynamic environment.
- Must hold oneself to a high level of autonomy and accountability.
Required Licensure, Certification, Credentialing & Other
- Current unrestricted RN license for the state of practice
- Current certification as an Adult, Geriatric, or Family Nurse Practitioner in the state of practice preferred.
- Holds or is eligible for DEA licensure and CDS licensure (if required in the state of practice) if an advanced practice nurse.
- Holds a valid driver’s license and car insurance and has reliable transportation
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.
- While performing the duties of this job, the employee is regularly required to communicate with others, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment.
- The employee frequently is required to move about the office to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
- Employee must be able to constantly operate computers, phones, and other office equipment.
- Employee must be able to bend, stoop, kneel, crouch, or crawl.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job.
- The noise level in the work environment is usually low to moderate.
- Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.
- Requires desk work in office environment.
- Ability to work flexible hours as needed to meet deadlines.
