What are the responsibilities and job description for the Hotel Front Desk Clerk position at Extended Stay Airport?
At Extended Stay Airport, we are committed to providing outstanding hospitality and a warm, welcoming environment for our guests. As a valued member of our team, you’ll be part of a dynamic workplace that prioritizes exceptional service, teamwork, and career growth. Whether guests are here for business or leisure, we strive to create a comfortable and memorable stay.
Job Responsibilities:
- Greet and check-in guests in a courteous and efficient manner
- Handle reservations, cancellations, and guest inquiries
- Provide guests with hotel information, local recommendations, and assistance
- Process payments and maintain accurate records
- Handle guest concerns and resolve issues professionally
- Work collaboratively with housekeeping, maintenance, and management
- Ensure the front desk area is clean and organized
Qualifications:
- Previous hotel or customer service experience preferred but not required
- Strong communication and interpersonal skills
- Proficiency in computer systems and reservation software (training available)
- Ability to multitask and remain calm under pressure
- Availability for flexible shifts, including weekends and holidays
- A friendly, professional, and team-oriented attitude
Join our team and help create memorable experiences for our guests!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- On call
- Weekends as needed
Work Location: In person
Salary : $16 - $18
