What are the responsibilities and job description for the Housekeeper position at Extended Stay Hotels?
Job description
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
- Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
- Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Job DescriptionPOSITION PURPOSE AND SUMMARY
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067
Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Cleans assigned guest rooms with adherence to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
- Stocks carts and cart rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
- Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
- Complies with all safety and security policies and procedures.
- Completes all required and annual Extended Stay University training.
OTHER DUTIES
- Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as assigned by the management team.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
Job Type: Part-time
Pay: $16.75 - $17.00 per hour
Expected hours: 20 – 28 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Morning shift
Experience:
- Hospitality: 2 years (Required)
Ability to Commute:
Job Type: Part-time
Pay: $17.00 - $17.25 per hour
Expected hours: 16 – 28 per week
Shift:
- 8 hour shift
- Morning shift
Work Location: In person
Salary : $17 - $17