Demo

UI/UX Designer

Extenteam
Miami, FL Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

About Us

We're Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.

As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size.

Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.

We generate revenue through two primary streams :

  • Dedicated Team Members

Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.

  • Tailwind - SaaS Platform
  • A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.

    Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400 DTMs (dedicated team members) that are servicing our customers.

    Our Values

  • Commitment to Excellence
  • Continuously raising the bar and setting new standards in guest communications and service delivery.

  • Exceptional Collaboration :
  • Thriving in a fast-paced, high-performance environment built on clear communication and teamwork.

  • Unified Purpose
  • Aligning behind a shared mission to drive success with an intense focus. One shared consciousness.

  • Data-Driven Decision-Making :
  • Prioritizing data and results over emotions when making objective, professional decisions.

  • Emphasis on Details :
  • Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style.

    Our Leadership Philosophy

    Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb's Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

    To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this

    link . Understanding this mindset will provide valuable context for how we operate and what we value in our team members.

    Job Description :

    We are looking for a  UI / UX Designer  to help shape the user experience across our platforms, including our  SaaS unified inbox  and  staffing selection interface . You'll work closely with product, engineering, and marketing teams to create  minimalist, user-friendly, and highly functional designs  that improve usability and efficiency for our customers.

    What You'll Do

  • Design  clean, intuitive  interfaces for our  SaaS unified inbox , vacation rental staffing platform, and guest communication tools.
  • Work closely with  product and engineering  to translate user needs into  high-fidelity designs, wireframes, and prototypes
  • Conduct  user research, usability testing, and A / B testing  to refine product experience.
  • Ensure  mobile responsiveness  and  accessibility best practices  across all designs.
  • Maintain and evolve a  consistent design system  that aligns with Extenteam's brand and user experience principles.
  • Optimize workflows for  both internal team members (agents, support staff) and external customers (vacation rental operators)
  • Stay up-to-date with  UI / UX trends and best practices  to continuously improve user engagement.
  • Who You Are

  • 3 years  of experience in UI / UX design for SaaS platforms or web applications.
  • Proficient in  Figma, Adobe XD, Sketch, or similar design tools
  • Strong understanding of  user-centered design principles  and best practices.
  • Experience designing for  productivity tools, dashboards, or communication platforms  is a plus.
  • Familiarity with  front-end development concepts  (HTML, CSS, basic JavaScript) is a bonus but not required.
  • Ability to  work independently  and collaborate with cross-functional teams in a  remote  environment.
  • Experience with  designing for customer support, messaging, or team collaboration tools  is a major plus.
  • Benefits :

  • Competitive salary, PTO (paid time off), and remote work.
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