What are the responsibilities and job description for the Sales Representative; Roofing position at Exterior Plus LLC?
Exterior Plus LLC is a rapidly growing roofing company with an office located in Mesa, AZ, Lee's Summit, MO, St. Louis, MO and Omaha, NE. . Our company is expanding and we are currently looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage client prospects.
Job Summary:
The Sales Representative generates leads, builds relationships with clients, and provides excellent customer service to establish long-term relationships. Identifies clients' needs, sells products and services in a compelling way, ensuring customer satisfaction.
Duties/Responsibilities:
- Obtain new clients through referral sources, networking, cold calling, door knocking and leads etc.; Use calls, emails, and other methods to identify new sales opportunities
- Meet or exceed client expectations and achieve sales goals
- Monitor all projects from start to finish, collaborating with the Production Manager throughout the project.
- Ensure jobs are completed in a timely manner to exceed the clients’ expectations, as well as ensuring they are executed to Exterior Plus standards.
- Communicate, daily, all leads, clients, and referrals through CRM system, Job Nimbus.
- Answer questions, explaining product features, and negotiating sales
- Effectively recommend products to prospects
- Collaborate with client’s insurance carrier to ensure coverage is extended for loss sustained.
Required Skills/Abilities:
- Ability to understand the product's features and benefits, so they can provide customers with information
- Ability to listen closely to customers and respond appropriately to build rapport and close the sale
- Ability to provide excellent customer service to cultivate client referrals, loyal customers, and repeat business
- Ability to complete multiple tasks each day, such as meeting sales quotas, completing paperwork, attending training sessions, and conducting sales calls
- Ability to connect and work with potential customers whose needs and interests align with the product or service offering
- Ability to identify and solve customers’ problems
Education and Experience:
- Bachelors degree in business related field, or HS diploma with equivalent education and experience
- At least five years of sales experience, preferably in roofing or construction
- Basic understanding of roofing systems, materials, and installation processes
- Strong organizational skills to manage appointments, follow-ups, and project timelines
- Ability to communicate well verbally and in writing, both with customers and by phone
- Ability to negotiate effectively to find common ground, overcome objections, and reach mutually beneficial agreements with customers
- Ability to build rapport with potential customers, understand their needs, and explain how their products or services can address those needs
Certifications and Licenses
- A valid driver’s license is often required for traveling to job sites and client meetings
- Certifications from roofing industry associations (e.g., NRCA, GAF certification) can enhance credibility and knowledge
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to walk and stand for extended periods, often required when inspecting roofs or attending job sites
- Comfort and ability to climb ladders and access rooftops for inspections, which may involve navigating uneven or sloped surfaces
- Ability to bend, kneel, or crouch to inspect roofs and related structures closely
- Occasionally lifting and carrying materials or equipment, typically not exceeding 25-50 pounds
- Basic hand-eye coordination and manual dexterity for handling tools and materials during inspections
- Good balance for safely navigating rooftops and ladders
- Good vision, either naturally or with corrective lenses, to accurately inspect roofs and identify potential issues
- Adequate hearing ability to communicate effectively with clients and team members, often in noisy environments
- Willingness to work outdoors in various weather conditions, including heat, cold, rain, and wind
- Tolerance for exposure to dust, debris, and other typical conditions found at construction or roofing sites
- Ability to drive to various locations, requiring a valid driver's license and, often, access to a reliable vehicle
- Willingness to travel frequently within a designated territory to meet with clients and conduct inspections
Job Type: Full-time
Compensation Package:
- 1099 contract
- Commission pay
- Uncapped commission
Schedule:
- 8 hour shift
- Evenings as needed
- Weekends as needed
Work Location: On the road