Manager, Documents and Records Management

Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition. 

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations. 

Buckeye Partners is currently seeking a Manager, Documents and Records Management with experience managing Documents and Records Management Programs in the Oil & Gas Industry to join our team! 

Role Summary:  

The Manager, Documents and Records Management is responsible for managing Controlled Document and Records Management processes and systems for the Operations Organization.  This role will ensure Controlled Documents (ex. Operations policies, standards, manuals, procedures and guidance) and Records are organized, available, and maintained according to regulatory and Company standards and requirements.   

Responsibilities & Essential Functions include: 

• Team Leadership: Manage members of the Documents and Records Management Team as related to their primary roles and responsibilities, as well as their goals and professional development. 
• Program Management:  
• Support efforts to assess, develop, and clearly communicate the documents and records management vision/strategy and its planned approach for meeting the needs of Buckeye’s operations organization and supporting business objectives.  
• Lead the development of planned work efforts to achieve the Documents and Records Management strategy. Collaborate with internal stakeholders to ensure execution of Document and Records Management Program. 
• Manage the development, implementation, day-to-day execution, and continuous improvement of Document Management and Records Management policies, procedures, and associated supplemental guidance documents.  
• Work with Operations Services and Compliance teams to ensure Documents and Records Management processes and systems adhere to industry regulations. 
• Ensure effective integration of Management of Change and Document Management processes. 
• Serve as a Controlled Documents Management and Records Management SME ensuring the operations organization receives the appropriate level of training and guidance to ensure success. 
• Govern adherence to Document Management and Records Management policies, procedures, and processes.  
• Assess alignment to and identify opportunity for continuous improvement of Document and Records Management processes. 

Systems Management:  

• Lead the implementation, maintenance, and optimization of the Company’s Document Management and Records Management Systems.  
• Ensure streamlined and effective Documents Management and Records Management systems configurations and process workflows for efficient management of Documents’ and Records’ lifecycles.
• Other duties as assigned. 

Position Requirements: 

• Bachelor’s Degree or equivalent required, preferably in Information Management, Business Administration, or related field. 
• 8 years of professional, related experience.  
• 2 years in a managerial role. 
• Advanced experience with SharePoint and Microsoft Office Suite is preferred. 
• Up to 20% travel  

Other skills, attributes and abilities: 

• In order to be successful in this position, one must possess strong leadership and influence skills. 
• Excellent program development, organization and analytical skills are required. 
• Excellent communication (oral, written and presentation) skills are required, as well as exceptional interpersonal skills.   
• Ability to lead and motivate team effectively. 
• Problem-solving skills are essential.   

Certificates & Licenses: 

• Relevant certifications (e.g., Certified Records Manager (CRM), Certified Information Professional (CIP)) are a plus. 

Essential Functions: 

• This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards. 
• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. 
• This position requires compliance with all personnel policies. 

Physical & Safety Requirements: 

• Normal office environment and field operations environment. 

About You:   

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information. Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes. 

Our People First Culture: 

From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us. Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.