What are the responsibilities and job description for the EPIC Analyst position at External Brand?
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/
PURPOSE
Responsible for the successful set-up and implementation, maintenance, and communication of Epic software relative to Epic Billing and Registration Systems. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization supported.
ESSENTIAL FUNCTIONS
- Builds, tests, and maintains multiple Epic modules.
- Maintains issue lists, documentation, and status reports, as well as other tools crucial to project success.
- Serves as an internal resource regarding Epic applications, to include supporting any issues that may arise.
- Collaborates in the planning, analysis, design, testing, development, implementation, maintenance, communication, and evaluation of existing or new functionality related to the Epic System.
- Participates in various internal and external teams focused on Revenue optimization.
- Works with various groups within the Revenue Cycle to understand needs and recommend solutions to enhance processes.
- Communicates changes and updates to end-users, including training as necessary.
- Attends meetings, participates in workgroups, and/or serves on committees as needed.
- Provides guidance and support in the development of the training program for the Epic System.
- Works with the RIU team, EMR, vendors, and other external groups to modify/enhance Epic applications.
- Builds, tests, debugs, and supports applications throughout the testing and implementation phases of upgrades, SU’s, and optimization projects.
- Maintain system integrity.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Regular and dependable attendance.
OTHER DUTIES AND RESPONSIBILITIES
- Create and run ad hoc reports as needed.
- Writes technical documentation and/or workflow processes.
- Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Two (2) or more years of experience in healthcare billing.
Preferred: Epic billing system experience.
Required Certificate/License: Certification(s) as may be required by Epic for the proper maintenance of the system.
Knowledge, Skills and Abilities
- Ability to perform job functions, troubleshoot problems and make decisions without direct supervision.
- Must be flexible in daily assignments and able to cross-cover within an assigned work group.
- Must be able to understand and follow oral and written instruction and must be able to communicate with co-workers to perform duties as part of a work group.
- Must display a high level of accuracy, critical thinking and organization.
- Strong computer and keyboarding skills, including familiarity with Windows.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal & problem solving skills.
- Ability to work in a team environment.
- Ability to handle competing priorities.
- Ability to engage others, listen and adapt response to meet others’ needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent computer and keyboarding skills, including familiarity with Windows.
- Excellent verbal and written communication skills.
- Ability to manage competing priorities.
- Ability to perform job duties in a professional manner at all times.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to apply common sense in performing job.
- Ability to produce quality outcomes within tight timeframes.
Work Schedule: Monday through Friday from 8am to 5pm.
