What are the responsibilities and job description for the Learning & Development Specialist position at External Brand?
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/
PURPOSE
Manages and conducts training activities to include development of curriculum and delivery of assigned topics. Works with Director of Learning & Development and team members to identify other system-wide training and development needs. Leads projects and programs successfully, to move it forward or to completion. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
- Understands the adult learning theory and learning design methodologies.
- Designs and delivers Professional Development and Leadership courses.
- Designs eLearning’s and step by step manual by working with subject matter experts as requested.
- Collaborates with department leadership to identify training needs and develops training content and delivery as needed.
- Identifies training industry best practices and technology opportunities to ensure our L&D programs continue to improve and grow.
- Leads programs and projects that are essential to the organization.
- Participates and lead improvement activities as well as initiating improvement projects.
- Serves as a resource for Management and staff.
- Utilizes the LMS & internal website.
- Works independently and problem solves with little direction from manager.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Regular and dependable attendance.
- Follows the core competencies set forth by the Company, which are available for review on Share Point.
OTHER DUTIES AND RESPONSIBILITIES
- Identifies internal and external training resources and coordinates scheduling as needed.
- Conducts new hire follow-ups as needed.
- Attends meetings, participates in workgroups and/or serves on committees as needed.
- Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Two (2) or more years' experience in designing, delivering, and maintaining training programs. Prior experience and skill in creating eLearning using such tools as Articulate 360/Storyline/Rise.
Preferred: Bachelor’s degree in related field
Knowledge, Skills and Abilities
- Skilled in creating eLearning using such tools as Articulate 360/Storyline/Rise.
- Strong computer skills including, but not limited to, Microsoft Office and Adobe applications.
- Skilled in working with LMS.
- Strong interpersonal, problem solving, project management and organizational skills.
- Excellent written and verbal communication skills.
- Ability to learn new applications and/or functionality and create training documentation to support the application.
- Excellent customer service skills.
- Ability to work in a team environment.
- Ability to manage competing priorities.
- Ability to perform job duties in a professional manner at all times.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to apply common sense in performing job.
Work Schedule: Monday through Friday from 8am to 5pm.