Revenue Operations Analyst III

Overview

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,600 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Transportation Division. We are located in Merrimack, NH - an hour from Boston, and a half hour from the Massachusetts tech corridor.

Job Summary

The Revenue Operations Analyst is a strategic role focused on optimizing processes and systems to boost revenue generation. This position supports Sales, Marketing, and Operations by helping to develop, implement, and analyze both current and new opportunities for revenue generation. The Revenue Operations Analyst will be responsible for supporting the Revenue Operations team by gathering, analyzing, and presenting data related to sales, marketing, and customer success performance.

Responsibilities

• Sales Channel Performance & Optimization:
  • Analyze sales channels to identify trends, challenges, and opportunities for improvement.
  • Develop strategies to optimize sales channels, expand customer reach, and boost conversion rates.
  • Own and optimize revenue processes across the customer lifecycle to improve scalability and address workflow bottlenecks in Sales and Marketing.
  • Assess channel effectiveness and recommend resource adjustments to maximize profitability and customer satisfaction.
  • Collaborate with marketing and sales to ensure consistent messaging and seamless customer experiences across channels.

• Stakeholder Communication & Collaboration:
• Present insights and recommendations to AHM leadership, translating complex data into clear narratives.
• Collaborate with internal teams to align objectives and ensure cohesive strategy implementation, drive process alignment and enhance efficiency.
• Act as a subject matter expert on sales analytics, advising teams on best practices and emerging trends.

• Sales Performance and Reporting:
  • Create sales performance reports and dashboards to track key metrics.
  • Conduct ad-hoc analyses to explore new sales opportunities and customer behaviors.

• Provide insights and data-driven recommendations to increase revenue.
• Ensure data integrity by defining and enforcing standards for data management and improving Rules of Engagement (RoE) across systems.
• Create and maintain reports, dashboards, and decks that tell a story, communicating progress against targets and actionable insights to leadership.
• Collaborate with Operations Financial Analyst to develop and refine accurate sales forecasts based on historical conversion rates and pipeline health.
• Perform ad-hoc analyses, assist with special projects, and develop custom reports as needed to support various initiatives and strategic goals.
• Monitor leading indicators to identify potential risks or opportunities for revenue growth.
• Generate detailed reports on pipelines, forecasts, and productivity
• Collaborate with leaders to identify areas for individual and team enhancement.
• Develop and implement strategies to boost team effectiveness.

Requirements

• Bachelors Degree in Analytics, Business Intelligence, Finance, Business, or related field.
• 3-5 years previous Revenue Operations experience.
• Manage tasks with a high level of autonomy and tackle complex issues effectively.
• Communicate findings clearly to executives and customers.
• Experience in sales analysis.
• Ensure adherence to revenue operations best practices.
• Proven ability to handle complex issues and provide strategic insights.
• Advanced analytical skills with expertise in data analysis and reporting.
• Must be proficient with analytical tools and software.
• Exceptional communication skills.
• In-depth knowledge of revenue operations practices with the ability to spot trends and provide recommendations on actionable insights.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE