What are the responsibilities and job description for the HR & Payroll Generalist position at External Opportunities?
At Piedmont, our mission is to build and transform workspaces that enhance connection and collaboration for tenants, while remaining committed to our stakeholders, employees, and local communities. Going beyond Piedmont’s commitment to a best-in-class built environment, we have dedicated ourselves to fostering a diverse and inclusive culture by empowering employees to share their experiences and ideas to create a culture where there is shared pride, passion, and commitment to excellence, innovation, and respect. Culture is more than just a buzzword to us, our employees are what make Piedmont such a dynamic and rewarding place to work and remain our most valuable resource to work together, be successful, grow the company, and make an impactful difference in the office experience.
The HR & Payroll Generalist's primary responsibility includes payroll and benefits administration. The role provides general support in all other aspects of employee relations and is responsible for having overall knowledge of all human resource functions. This person promotes and maintains Piedmont’s values, culture, and PLACEmaking service standards.
JOB REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to successfully pass background checks.
- Bachelor’s degree in business specifically Human Resource Management. Professionally certified in Human Resources or Payroll Management (PHR, SHRM-CP, or CPP)
- Two to four years of experience in human resources with a focus on payroll and benefits administration.
- Knowledge of human resource laws and regulations. Knowledge of payroll administration.
- Knowledge of benefits programs including health insurance, long-term disability programs, workers’ compensation insurance, unemployment regulations, life insurance, 401k, COBRA, etc. Understanding of human resource policies and programs. Thorough knowledge of state and federal regulations related to payroll and benefits administration.
- Physical requirements involve sitting to perform general office work at a computer, and mobility between departments or office area to facilitate work.
- Routine travel for this position is not required.
SKILLS/ABILITIES
Significant level of diplomacy and trust. Excellent oral and written communications abilities. Professional image that promotes Piedmont’s brand and culture. Excellent judgment and decision-making skills. Solid interpersonal abilities. Excellent presentation and organizational skills. Ability to write clear, concise emails, facilitate meetings and give presentations. Detail oriented and with high focus on quality and accuracy of work. Sets the example of an engaged employee and supports employee engagement throughout the company. Shows professionalism, empathy and respect in all interactions with employees, clients, and vendors, both internally and externally.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Must effectively carry out the essential duties and responsibilities of this position in a manner that consistently demonstrates Piedmont’s core values in a positive manner. Other duties may be assigned.
1) Payroll Administration
- Is the payroll expert. Makes recommendations for payroll related policies. Provides training as needed (i.e., managers, staff) to ensure compliance and full utilization of tools. Works with accounting and provides all necessary payroll and general ledger reports in a timely manner.
- Responsible for processing 150 employees’ biweekly payroll on time, accurately and in compliance with all applicable federal and state regulations. Process employee data for new hires, changes, additional earnings, deductions, etc. Stock payroll processing required during seasonal vesting season.
- Monitors and reconciles interfaces between payroll and other systems such as stock, 401k, and HSA.
- Processes employee time and attendance data to payroll and reconciles variances. Monitors time off balances and updates.
- Completes quarterly and annual reconciliation of payroll tax reports, W-2’s, and escalates tax variances.
- Prepares and maintains employee files, assuring accuracy, compliance and confidentiality.
- Develops in depth understanding of payroll software and HRIS with ability to use Business Intelligence system for payroll reporting.
2) Benefits Administration
- Is the benefits expert. Administers all employee and voluntary benefit programs such as medical, dental, vision, disability, and 401k retirement programs, I-9/E-Verify processing, workers’ compensation reporting and leave administration.
- Provides in-depth benefits presentation for all new hires during the onboarding process. Distributes enrollment materials and determines eligibility.
- Assists employees regarding benefits claim issues and plan changes. Responds to benefits inquiries on plan provisions, benefits enrollments and status changes. Enrolls employees with carriers and processes life status changes.
- Works with HR benefit partners for escalated support needs, including but not limited to: plan design questions, claims administration and appeals, COBRA, 401k loans and withdrawal inquiries, and HRIS data integrity.
- Prepares and sets up open enrollment meetings designed to help employees obtain information and understand company benefits.
- Works with benefit brokers to conduct annual benefits review, providing census data as needed, administers open enrollments setup and reporting in benefit system.
- Ensures the accuracy of all benefit enrollments and provides vendors with accurate eligibility information. Completes monthly carrier invoices reconciliation. Updates HRIS database with new and changing information; ensures accuracy and integrity of information.
- Completes annual reporting for employee benefits such as ACA, and workers compensation.
- Develops in-depth understanding of benefit system and all carrier enrollment systems and websites. Create reports on request.
3) Employee Events Coordinator
- Coordinates the company’s annual, multiple day All Staff Conference. Oversees hotel coordination, travel logistics, meals, and the agenda.
- Plans and hosts employee celebration events – Family Day, Holiday and Community Service (including administrator of community service tracking system).
- Coordinates the Service Award Program.
4) General HR Duties
- Respond to employment verifications and surveys as needed.
- Ensure all required reporting, forms, and employment posters are up to date and maintained accurately.
- Participates in developing Human Resource department goals, objectives, and systems.
- Provides backup of duties for HR Team.
5) Facilities Administrator Duties
- Administrative duties such as facility administration including but not limited to vendor management, card access, company events, facilitate safety and emergency procedures, etc.
Performance Measurements
- The Head of HR is properly informed of work status and employee issues.
- Effective working relationship exists with HR Team, Senior Management, Managers, Employees, etc.
- Benefits programs are administered with accuracy and employees are informed of options, conditions, costs, and all pertinent information needed for decision making.
- Payroll is processed in accordance with legal requirements and Piedmont procedures and policies.
- All records are current, accurate, and organized.
- Procedures for responsibilities are current and well documented. Fully cross-trained and competent in backing up other HR Team members.
- Professional business relations exist with outside service providers, trade professionals, auditors, and business contacts.
EOE/MFDV