Branch Manager - Waco

The Branch Manager plays a pivotal role in ensuring the success and growth of our branch. This position requires a multifaceted skill set, as it involves leadership, operations management, and a strong commitment to employee development, sales and service excellence, and compliance. This position is responsible for cultivating a dynamic and customer-centric environment, driving business growth, nurturing a high-performing team, and ensuring that service standards are consistently met. The Branch Manager serves as a leader, motivator, and catalyst for achievement, contributing to the bank's reputation as a trusted financial institution in the community.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Responsibilities that we would like for you to be excited about :

• Provide ongoing coaching and mentoring to team members to enhance their skills.
• Build relationships with our team through regular 1on1s to connect and guide.
• Create development plans for employees to assist in establishing career paths.
• Foster a positive work environment by leading by example and maintaining open communication with team members.
• Actively seek feedback from team members and implement improvements to enhance workplace satisfaction.
• Be a working manager and set the example for your team while helping customers with transactions.
• Build a network of business contacts and attend community events to increase the bank's visibility and attract potential customers.
• Build and maintain a Premier customer portfolio through active relationship building.
• Lead our SWARM Banking approach, which involves greeting customers by name and greeting them as they walk into our lobbies.
• Develop and execute strategies to attract and retain customers, fostering business growth.
• Set clear performance goals and objectives for the branch in alignment with the bank's overall targets.
• Collaborate with team members to achieve and exceed sales targets and customer service goals.
• Analyze performance metrics and implement strategies to improve sales and service.
• Assist in managing the branch budgets, controlling expenses, and maximizing profitability.
• Take ownership of the aesthetics and structure of branch / facility.

What we would expect you to bring to the team :

Experience and Basic Qualifications :

Qualifications that would be a plus :

Extraco’s Investment in You :

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M / F / D / V. Extraco provides reasonable accommodation for persons with disability.

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