What are the responsibilities and job description for the Field Technician position at Extraco Technology?
Field Technician
Job Summary
The Field Technician will contribute to existing Extraco Technology team. The ideal candidate will have prior experience in a wide range of information technology jobs and equipment. The Field Technician will handle on-site servicing, diagnostics and repairs for company’s equipment or software. This can range from computers and network systems. The Field Technician must be an organized multitasker and team player able to handle many diverse projects at once and meet tight deadlines.
Field Technicians Responsibilities
- Installing or upgrading equipment
- Configuring hardware and software components after installation
- Performing routine maintenance on technology equipment
- Testing equipment to troubleshoot the issues
- Documenting installation and repairs
- Maintaining all tools and equipment used during service calls
- Teaching customers how to use the equipment properly
- A hands-on self-starter with a positive attitude, willing to roll up their sleeves to do what it takes to get the job done, and a strong work ethic will be essential.
- Detail-oriented with strong organizational skills and the ability to prioritize workload, to ensure the timely completion of assigned tasks and projects.
- Able to multitask, prioritize, and manage time efficiently
- Creative problem solver who thrives when presented with a challenge
- Provide technical assistance and problem resolution to customers via telephone, email, or on site communication
- Provide general technical direction and assistance to site manager in the operation
- Travel to job site to trouble shoot issues, diagnose problems, and fix or replace equipment as needed
- Follow company procedures and safety policies
- Work well with a team
Field Technicians Requirements and Qualifications
- You must possess a valid driver's license and be able to lift 50 pounds
- 5 Years of experience as a Field Service Technician or performing Field Service Technician related activities within the last 10 years
- Proven field service experience
- Ability to install equipment, diagnose problems and make repairs
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Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Monday to Friday
- Morning shift
Ability to Relocate:
- Waco, TX 76710: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000