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Customer Service Rep

ExtraMIle
Eugene, OR Full Time
POSTED ON 4/1/2025 CLOSED ON 4/24/2025

What are the responsibilities and job description for the Customer Service Rep position at ExtraMIle?

Pay: $16.00 an hour.

At Jacksons, we believe everyone deserves the chance to love their job, work in a supportive environment, grow their career, and maintain a healthy work-life balance. As a family-owned retailer, we take pride in offering a competitive benefits package tailored to support you and your lifestyle. Along with competitive pay, our store team members enjoy great perks, including $0.20 off per gallon of fuel and 15% off most merchandise.

Come for a job. Stay for a career. Enjoy the journey! Come on, Let’s GO!

Shift: part-time 1:00 p.m. to 7:00 p.m. & 4:00 p.m. to midnight including weekends.

What will I get when I join the team?
  • Same day pay!
  • Profit Sharing pay out 2x a year.
  • Leadership Training Programs to build the skills to grow your career.
  • FT Medical, Vision, and Dental benefits within 60 days.
  • 401k with company match and performance-based raises.
  • 6 paid holidays.
  • Up to $5250 a year in Tuition Reimbursement and more!
What will I do as a Retail Cashier/Customer Service Associate?
  • Greet every customer with a smile, thank them for their business, and invite them back.
  • Deliver a fast, friendly, and professional checkout experience.
  • Suggest purchases to the customer to promote store specials.
  • Accurately ring up sales and merchandise, offering customers available discounts/promotions while following all company policies and applicable laws regarding restricted sales. Must be the legal age to sell and stock these products.
  • Maintain cleanliness inside and outside the store.
  • Restock shelves, displays, and coolers as needed.
  • Clean fast-food area, equipment, and stock as needed.
  • Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed.
  • Properly label, rotate and stock shelves, coolers, and displays.
  • Additional duties as assigned.
What we are looking for:
  • Availability to support business needs for a 24/7 operation including nights, holidays, and weekends.
  • Previous Cashier or Customer Service experience is a plus, but not required.
  • A willingness and passion for delivering exceptional customer service.
  • Excellent communication with a friendly can-do attitude!
  • Experience leading by example and doing the right thing, always.
  • A strong sense of teamwork! We work together to get the job done.
  • The ability to think quickly on your feet and react to change.
  • Must be of legal age to sell regulated products including alcohol and tobacco. NV only - legal age to work around slot machines.
Physical Requirements:
  • While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen.
  • Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.
  • Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.
Jacksons is an Equal Employment Opportunity Employer and will ensure applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.

Store #113
ExtraMile by Jacksons
Chevron
274 Coburg Rd.
Eugene, OR, 97401
Phone: 1(541) 485-4340

Salary : $5,250

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