What are the responsibilities and job description for the Medical Receptionist position at Extraordinary Kids Therapy?
About Us:
Extraordinary Kids Therapy (EKT) is a thriving pediatric clinic dedicated to providing exceptional therapy services to children and their families. We pride ourselves on creating a positive, family-centered environment where our clients and team members feel supported, valued, and empowered.
Overview of the Role:
We are seeking an organized and personable individual to join our team as a Front Desk & Billing Coordinator. While this role primarily involves front desk receptionist duties, we are also looking for someone with medical billing experience to assist in troubleshooting claims and improving billing processes. This dual-function role is essential to ensuring a seamless experience for our families and the efficient operation of our clinic.
Key Responsibilities:
- Greet and check in patients with professionalism and warmth.
- Answer phone calls, manage emails, and respond to inquiries promptly.
- Schedule patient appointments and manage the clinic’s calendar.
- Collect payments at the time of service and ensure accurate record-keeping.
- Verify insurance coverage, obtain authorizations, and assist families with billing-related questions.
- Troubleshoot insurance claims and collaborate with our billing service to resolve issues.
- Maintain and restock office supplies and ensure a tidy reception area.
- Support therapists with administrative tasks as needed.
Ideal Candidate:
- Has previous experience in a front desk or administrative role.
- Possesses medical billing experience and a solid understanding of insurance claims processes.
- Is a quick learner and comfortable with technology, including clinic management software.
- Is highly organized, detail-oriented, and able to multitask.
- Displays excellent communication and interpersonal skills.
- Is comfortable working with children and their families in a positive, patient-centered environment.
Work Schedule:
- Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for 8:00 AM - 4:00 PM shifts.
- Includes a 30-minute paid lunch break each day.
Benefits:
- 401(k) with company match.
- Health insurance available.
- Paid time off (PTO) and sick time.
- Positive, supportive, and team-oriented work environment.
How to Apply:
We are accepting applications for the next three weeks, with the goal of having the ideal candidate start after the New Year. If you are looking for a meaningful role in a supportive and dynamic environment, we’d love to hear from you! Please submit your resume and cover letter through really. For a faster response, feel free to email frontdesk@extraordinarykidstherapy.net with a copy of your resume.
Job Type: Full-time
Pay: $18.57 - $19.16 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Chepachet, RI 02814 (Required)
Work Location: In person
Salary : $19 - $19