Service Manager

At Extreme Endeavors we are at the forefront of innovative technology solutions within the water industry. Our mission is to provide cutting-edge products and services that improve water management and sustainability. As a small but growing company, we offer an exciting, fast-paced work environment with opportunities to make a direct impact.

The Role :

We are seeking a dynamic and customer-focused Service Manager to join our team. In this critical role, you will oversee and coordinate all aspects of our service operations, ensuring our clients receive the highest standard of service in the water technology space. You’ll be the key link between our customers and our technical teams, working to resolve issues, maintain customer satisfaction, and drive operational excellence.

Key Responsibilities :

• Lead and manage the service team, providing direction and support to technicians and service staff.
• Oversee the delivery of service contracts, ensuring compliance with agreed-upon timelines and quality standards.
• Troubleshoot and resolve customer service issues, offering practical solutions.
• Monitor and report on the performance of service operations, identifying areas for improvement.
• Develop and maintain strong relationships with clients, acting as their point of contact for service-related inquiries.
• Manage inventory of service parts and ensure adequate supply to meet client needs.
• Collaborate with sales and technical teams to provide seamless customer experiences.
• Ensure adherence to industry regulations and safety standards.

Key Qualifications :

Why Join Us?

If you are a proactive, service-oriented professional with a passion for technology and the water industry, we want to hear from you! Apply today by sending your CV and a cover letter to e2c@extreme-endeavors.com.

Extreme Endeavors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.