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Team Lead - Surgery Care Coordinator

Eye Associates Of New Mexico
Santa Fe, NM Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/4/2025

Eye Associates of New Mexico currently has an outstanding career opportunity as a Lead Surgery Care Coordinator!

Starting pay $20.00 per hour , depending on skills / experience

Are you looking for a healthy work / life balance? Does your job have meaning? Sight . . . is a precious gift!

Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022 ! Come be a part of our team!

We are currently looking for a Full-time Surgery Care Coordinator Lead

We are currently looking for a full-time Team Lead - Surgery Center Coordinator. This position assures efficient surgery scheduling with a focus on the patient's needs in all aspects of the process. Identifies area for improvement and performs audits on surgery scheduling processes daily and as requested by the Clinic Director. Serves as a resource for all surgery care coordinators, physicians and other staff involved in the care of the surgical patients. Maintains supplies and interacts with vendors.

Job Duties May Include :

  • Demonstrates daily through actions and dialogue that the patient's needs and our care for them is our primary concern.
  • Contributes to continuing performance and process improvement initiatives.
  • Makes recommendations regarding staffing level and handles calls when Manager is out
  • Maintains surgery scheduling supplies and interacts with vendors for drops, kits, etc.
  • May participate in the creation and maintenance of surgical block, interfaces with the surgery block committee and ASC Director for surgeon and surgery dates, keeping Manager and Clinic Director informed
  • Serves as SCC resource keeping current on all aspects of our surgeries performed in our surgical facilities and process modifications.
  • Reviews daily surgery reports and assesses the operational processes and performance of the departments
  • Participates in Management / Leadership Team's Action Plan development and meetings
  • Communicates with surgeons to assure surgery scheduling services provided meet their needs.
  • Provides input to the Manager / Clinic Director on staff members' performance concerns and evaluations and assists in the process
  • Assists with and prepares staff schedules for daily surgery scheduling coverage when requested
  • Deals with patient complaints to achieve appropriate resolution, keeps Manager or Clinic Director informed of decisions and consults with Manager or Clinic Director before communicating decisions in difficult patient situations
  • Provides training to assigned non-clinical support staff members

Skills / Requirements :

  • Job requires high school education or equivalent
  • Completion of a general accounting course
  • Experience in Microsoft Office skills is preferred; experience and / or training in bookkeeping required
  • Medical terminology and medical office experience preferred
  • Must demonstrate the ability to work with the public in a pleasant and professional manner.
  • Must have effective verbal and written communication skills.
  • What we offer :

  • Paid time off (PTO)
  • Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)
  • Medical and Dental
  • Generous Vision benefits for you and your dependents
  • Education Assistance Program
  • Company provided logo apparel
  • 401(k) and Roth Program
  • Flexible Spending Account (FSA)
  • Company paid Basic Life and AD&D Insurance, Short Term and Long Term Disability Insurance
  • Voluntary Supplemental Life and AD&D
  • Free Calm app
  • Financial Wellness Program
  • Identity Theft Protection Plan
  • Employee Assistance Program
  • and more!
  • Please visit us at eyenm.com for more information

    AA / EOE / Disability. Eye Associates of New Mexico is a drug and tobacco-free employer.

    Req 2564

    Salary : $20

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