What are the responsibilities and job description for the Team Lead - Surgery Care Coordinator position at Eye Associates Of New Mexico?
Eye Associates of New Mexico currently has an outstanding career opportunity as a Lead Surgery Care Coordinator!
Starting pay $20.00 per hour , depending on skills / experience
Are you looking for a healthy work / life balance? Does your job have meaning? Sight . . . is a precious gift!
Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022 ! Come be a part of our team!
We are currently looking for a Full-time Surgery Care Coordinator Lead
We are currently looking for a full-time Team Lead - Surgery Center Coordinator. This position assures efficient surgery scheduling with a focus on the patient's needs in all aspects of the process. Identifies area for improvement and performs audits on surgery scheduling processes daily and as requested by the Clinic Director. Serves as a resource for all surgery care coordinators, physicians and other staff involved in the care of the surgical patients. Maintains supplies and interacts with vendors.
Job Duties May Include :
- Demonstrates daily through actions and dialogue that the patient's needs and our care for them is our primary concern.
- Contributes to continuing performance and process improvement initiatives.
- Makes recommendations regarding staffing level and handles calls when Manager is out
- Maintains surgery scheduling supplies and interacts with vendors for drops, kits, etc.
- May participate in the creation and maintenance of surgical block, interfaces with the surgery block committee and ASC Director for surgeon and surgery dates, keeping Manager and Clinic Director informed
- Serves as SCC resource keeping current on all aspects of our surgeries performed in our surgical facilities and process modifications.
- Reviews daily surgery reports and assesses the operational processes and performance of the departments
- Participates in Management / Leadership Team's Action Plan development and meetings
- Communicates with surgeons to assure surgery scheduling services provided meet their needs.
- Provides input to the Manager / Clinic Director on staff members' performance concerns and evaluations and assists in the process
- Assists with and prepares staff schedules for daily surgery scheduling coverage when requested
- Deals with patient complaints to achieve appropriate resolution, keeps Manager or Clinic Director informed of decisions and consults with Manager or Clinic Director before communicating decisions in difficult patient situations
- Provides training to assigned non-clinical support staff members
Skills / Requirements :
What we offer :
Please visit us at eyenm.com for more information
AA / EOE / Disability. Eye Associates of New Mexico is a drug and tobacco-free employer.
Req 2564
Salary : $20