Optician Dispensing

Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification. Assist client with inserting, removing, and caring for contact lenses. Assist client with selecting frames. Measure customer for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit client. May shape or reshape frames. Includes contact lens opticians.

Basic Skills:

• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Understanding written sentences and paragraphs in work related documents.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills:

• Actively looking for ways to help people.
• Being aware of others' reactions and understanding why they react as they do.
• Persuading others to change their minds or behavior.
• Adjusting actions in relation to others' actions.
• Teaching others how to do something.

Complex Problem Solving Skills:

• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills:

• Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Controlling operations of equipment or systems.
• Analyzing needs and product requirements to create a design.
• Determining causes of operating errors and deciding what to do about it.

System Skills:

• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Resource Management Skills:

• Managing one's own time and the time of others.
• Motivating, developing, and directing people as they work, identifying the best people for the job.
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Determining how money will be spent to get the work done, and accounting for these expenditures.

Desktop Computer Skills:

• Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
• Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
• Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations.
• Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
• Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
• Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.

Task:

• Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements.
• Recommend specific lenses, lens coatings, and frames to suit client needs.
• Verify that finished lenses are ground to specifications.
• Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
• Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
• Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
• Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
• Show customers how to insert, remove, and care for their contact lenses.
• Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses.
• Maintain records of customer prescriptions, work orders, and payments.
• Fabricate lenses to meet prescription specifications.
• Instruct clients in how to wear and care for eyeglasses.
• Prepare work orders and instructions for grinding lenses and fabricating eyeglasses.
• Assemble eyeglasses by cutting and edging lenses, and fitting the lenses into frames.
• Obtain a customer's previous record, or verify a prescription with the examining optometrist or ophthalmologist.

Work Activities:

• Performing for or Working Directly with the Public
• Making Decisions and Solving Problems
• Updating and Using Relevant Knowledge
• Getting Information
• Documenting/Recording Information
• Evaluating Information to Determine Compliance with Standards
• Selling or Influencing Others
• Interpreting the Meaning of Information for Others
• Judging the Qualities of Things, Services, or People
• Interacting With Computers

Detailed Work Activities:

• Fabricate medical devices.
• Fit eyeglasses, contact lenses, or other vision aids.
• Gather medical information from patient histories.
• Instruct patients in the use of assistive equipment.
• Measure the physical or physiological attributes of patients.
• Merchandise healthcare products or services.
• Operate diagnostic or therapeutic medical instruments or equipment.
• Order medical supplies or equipment.
• Perform clerical work in medical settings.
• Process medical billing information.
• Recommend types of assistive devices.
• Record patient medical histories.
• Train medical providers.
• Verify accuracy of patient information.

Tools:

• Opticians tools or accessories
• Lens measuring equipment
  • Contact lens thickness gauges
  • Lens analyzers
  • Lens clocks
• Calipers
  • Dial calipers
  • Digital calipers
• Ophthalmic lensometers
  • Optometric lensometers
  • Focimeters
• Screwdrivers
  • Phillips head screwdrivers
  • Straight screwdrivers
• Cash registers
  • Cash registers
• Combination refractor keratometers
  • Autorefractors
• Desktop computers
  • Desktop computers
• Eye charts or vision cards
  • Snellen eye charts
• Half round file
  • Half-round files
• Hex keys
  • Hex wrenches
• Magnetic stripe readers and encoders
  • Credit card processing machines
• Notebook computers
  • Laptop computers
• Personal computers
  • Personal computers
• Tweezers
  • Screw-holding tweezers
  
  

Technology:

• Medical software
• Accounting software
  • Intuit QuickBooks software
• Data base user interface and query software
  • EZ-Zone Optizone Enterprise
• Office suite software
  • Microsoft Office software
• Point of sale POS software
  • Point of sale POS software
• Spreadsheet software
  • Microsoft Excel
• Word processing software
  • Microsoft Word
  
  

K.P.I.'s and SPIFF Bonus Structure:

Anti-Reflective: Defined as Crizal easy.

Spiff- $ per unit sold if the % goal is reached

Premium AR: Defined as Crizal Rock, Prevencia or Sapphire.

Spiff- $ additionally to AR spiff if the % goal is reached

Polarized: Defined as any polarization lens option sold.

Spiff- $ per unit sold when % goal is reached

Xperio: Defined as standard Xperio upgrade or Xperio w/ mirror.

Spiff- $ additionally to the Polarized spiff per unit sold when % goal is reached

Transitions: Defined as any version of the Transitions add on.

Spiff- $ per unit sold when % goal is met

Multiples: Defined as any second pair purchase within 30 days of the original order (up to 60 with approval) and the multiple pair discount is used.

Spiff- $ per unit sold, $ additionally when % goal is met.