What are the responsibilities and job description for the Optician position at Eye Care Northeast, PC?
Overview
We are seeking a dedicated and detail-oriented Optician to join our team. The ideal candidate will play a crucial role in providing exceptional customer service while assisting patients in selecting and fitting eyewear. This position requires a strong understanding of optical principles, as well as the ability to work effectively in a fast-paced environment. The Optician will also be responsible for maintaining accurate patient records and ensuring compliance with HIPAA regulations.
Duties
- Assist patients in selecting the appropriate eyewear based on their prescription and lifestyle needs.
- Perform fittings and adjustments of eyeglasses and contact lenses to ensure optimal comfort and vision.
- Maintain knowledge of current eyewear trends, styles, and technologies to provide informed recommendations.
- Manage laboratory tasks including lens edging, tinting, and repairs as needed.
- Ensure compliance with HIPAA regulations by maintaining the confidentiality of patient information.
- Process medical billing and coding for insurance claims accurately and efficiently.
- Keep accurate medical records for all patients, documenting prescriptions, fittings, and adjustments.
- Collaborate with ophthalmologists and other healthcare professionals to provide comprehensive patient care.
- Provide education to patients regarding proper eyewear care and maintenance.
Requirements
- Previous experience as an Optician or in a related field is preferred.
- Strong knowledge of anatomy related to vision care, including vital signs relevant to eye health.
- Familiarity with ophthalmology practices is a plus.
- Proficient in medical billing and coding processes.
- Experience with retail management is advantageous for optimizing customer service experiences.
- Ability to work effectively within systems that manage patient records and appointments.
- Excellent communication skills with a focus on customer service excellence.
- Attention to detail with strong organizational skills to manage multiple tasks efficiently.
Join our team as an Optician where you can make a difference in patients' lives through quality eye care!
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person