What are the responsibilities and job description for the Medical Receptionist - First Shift, No weekends position at Eye Care Partners Career Opportunities?
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
Oversee the daily office operations. Will perform Patient Services Specialist duties as needed. Supervises other Patient Services Specialists.
Demonstrates quality patient service during interactions with patients, coworkers, and vendors :
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Is dependable; follows policies and procedures
- Maintains professionalism in interactions with patients and coworkers
- Performs quality work and consistently exhibits initiative
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITY
Responsible for the overall direction, coordination and evaluation of the Patient Services department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Direct or indirect responsibilities include interviewing, hiring and training team members, planning, assigning and directing work, appraising performance; rewarding and disciplining team members. Addresses team member issues and concerns, facilitates conflict resolution.
DIRECT REPORTS
Incumbent is responsible for providing supervision and leadership to staff in the following job titles :
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
EDUCATION AND / OR EXPERIENCE
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
Indicate the amount of time spent for each activity required as it relates to the essential functions.
Physical Requirements
of Time
Physical Requirements
of Time
Bending
Vision close / distance
Carrying
Vision color vision
Climbing
Vision depth perception
Driving
Vision peripheral vision
Grasping
Vision ability to adjust focus
Hearing
Stooping
Lifting
Walking
Pulling
Writing / Typing
Pushing
Speaking
Reaching
Fine Motor Skills
Sitting
Use of Hands
Standing
Other (please describe)
Location : Work takes place in a normal office environment. Travel to other CVP locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.
Exposure : Works in normal office environment during normal business hours. Will occasionally work additional time if needed. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.
Equipment : The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Word, Excel and Access. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.
DISCLAIMER
This job description is intended to convey information essential to understanding the current scope of the job and the general nature and level of work performed by current job holder(s) within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CVP reserves the right to change the expectations of the job and assign or reassign duties and responsibilities at any time.
