What are the responsibilities and job description for the Patient Coordinator position at Eye Care Partners Career Opportunities?

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Title : Patient Coordinator

Company : Bennett & Bloom Eye Centers

Location : Florence, KY

Perks :

Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Full Time
Our offices are open Monday-Friday 7 : 30am-5 : 30pm. You must have open availability to work any / all shifts within these hours. You may need to work a little earlier and / or later as needed.

Requirements :

High School Diploma or GED Equivalent

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow

A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in / out experience for patients.

Essential Duties and Responsibilities

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patient's time, as well as doctor's time and schedule

Double check insurance authorizations to ensure completion and build accurate flow sheets

Knowledge of common fees charged for common visits

Check out patients and collect correct payments

Manage patient flow in the office

Complete daily reconciliations / close day / countdown cash drawer

Comply with all company policies and procedures including HIPAA

General office duties and cleaning to be assigned by manager

Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times

Education

High school diploma or general education degree (GED); or one-year related experience and / or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We offer health / dental / vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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