MEDICAL RECEPTIONIST

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com .

Associated Retinal Consultants, P.C.

Position : Patient Coordinator

Reports to : Reports to Office Coordinator. All employees report to the company Administrator and Physician Partners.

Work Schedule : Varies, but typically Monday through Friday with working hours ranging from 7 : 00 a.m. to 7 : 00 p.m. Potential for Saturday work hours depending on location.Work shift hours vary depending on employment status, but generally are 8 hours in length.

FLSA Status : Non-exempt

GENERAL DESCRIPTION

Patient Coordinators perform a variety of clerical duties of a routine nature, including answering the telephone, scheduling appointments, posting on a computer system and preparing standard forms. Medical Office Specialists also perform some direct patient care including dilating and refracting patients eyes.

DUTIES AND RESPONSIBILITIES

• Pleasantly greets all patients and visitors, whether in person or by telephone.
• Answers questions, makes referrals and directs other calls to the appropriate person.
• Schedules patient appointments consistent with individual physician preference.
• Identifies any potential patient concerns and brings these issues to the attention of the Office Coordinator or physician as appropriate.
• Knowledgeable about insurance carriers and need for any referrals and / or prior authorizations required for various procedures and / or drugs; seeks additional information if needed.
• Knowledgeable about drug assistance programs and completes necessary patient enrollment in programs.
• Ensures that accurate procedure coding / charges for all procedures / drugs for all patients and correct diagnosis codes are used.
• Collects copays and outstanding balances from patients.
• Data entry and accurate keyboard skills to include entering patient charges into the practice management system, balance charges and receipts at the end of each day.
• After initial training period, expert Practice Management System skills required.
• Verifies and accurately records patient demographic, insurance and other information.
• Utilizes electronic mail and other instant messaging systems.
• May dilate and refract patients eyes.
• May consent patient for treatment and procedures.
• May perform surgery scheduling and consenting for surgery.
• Prepare exam / treatment rooms by cleaning and stocking supplies.
• Provides consistent, excellent customer service.
• Travel to other ARC locations as assigned.
• Responsibilities may be dependent on specific location and not required of all employees in that position.
• Performs all other duties as assigned, which may include assisting in other departments within Associated Retinal Consultants and at other locations.

REQUIREMENTS / QUALIFICATIONS :

WORKING CONDITIONS :

If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employment Type : Full Time