What are the responsibilities and job description for the Medical Appointment Scheduler position at Eye Care Physicians & Surgeons/Optic49?
Eye Care Physicians & Surgeons is a fast paced full service eyecare specialty practice with strong values and a "Yes Clinic" philosophy that supports who we are as individuals as well as how we work as a team to serve our community with the highest level of patient care possible.
Full-time/40 hours/week/M-F, the Patient Access – Medical Appointment Scheduler delivers “First Impression” customer service skills including the ability to handle a diverse patient/staff population with ease and solve problems on the fly. Primary responsibilities include scheduling/rescheduling patient appointments for multiple physicians, across multiple locations, accurately updating patient demographic/insurance information, verifying insurance coverage/eligibility, obtaining insurance authorizations/referrals as needed, and screening incoming calls to determine urgency of appointment/referring to triage staff as needed.
This is an extremely fast paced environment that requires a highly focused, self-motivated, and responsible individual that thrives on high volume and has superior organizational/time management skills. Extremely detail oriented; ability to problem solve and decision making skills required. Looking for a team player that is open to taking direction and can work well in any situation. Presents well professionally at all times to patients, guests, staff, physicians, and external physician offices in the community by supporting our "Yes Clinic" philosophy and core values.
Minimum Requirements:
One year Medical office experience preferred; Ophthalmology experience, NextGen or other EPM/EHR experience a plus.
Must be able to perform all physical and mental duties of the position satisfactorily as described above. Excellent verbal and written communication skills; ability to read, comprehend and follow directions. Occasional Saturday morning shifts required.
Excellent wage and competitive benefits package available
EOE
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $16 - $18