Demo

Patient Services Representative

Eye Health America
Loris, SC Full Time
POSTED ON 3/27/2025 CLOSED ON 4/26/2025

What are the responsibilities and job description for the Patient Services Representative position at Eye Health America?

Description: Carolinas Centers for Sight, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

Hours vary depending on the doctor’s schedules. *Overtime may be required.

Responsibilities

  • Greet and check-in patients in an orderly and professional manner.
  • Scan patients’ insurance cards and driver’s licenses.
  • Document all patient demographic information.
  • Collect proper authorizations and/or referrals from patients.
  • Handle patient check-out processes, including processing charges, collecting fees, and scheduling next appointments.
  • Monitor past-due accounts and collect payments.
  • Maintain and balance a personal cash drawer daily.
  • Evaluate chart data for completeness and accuracy.

Benefits

As a team member at Carolinas Centers for Sight, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities

Requirements

  • High school diploma or equivalent.
  • Valid and active Driver’s License.
  • Reliable transportation.
  • Previous experience in eye care, or the medical environment is a plus.
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