What are the responsibilities and job description for the Optician, Licensed position at EYE SPECIALISTS OF MID FLORIDA PA?
Job Description
Job Description
SUMMARY
The Licensed Optician assists the patient with the selection, purchase, adjustment, and dispensing of eyewear. Maintain inventory control and ensure the proper documentation of optical records. Ensure a prescription capture rate in the practice of 75% or greater.
MINIMUM QUALIFICATIONS
Education and Experience :
High school diploma or GED required
Current Florida optician license required
Associates or Bachelor Degree in Marketing or related field preferred
Two years of experience as an optician in a busy practice required
ESSENTIAL SKILLS AND ABILITIES
Proficient computer skills
Sales Ability
Exceptional interpersonal skills
Ability to problem solve effectively and efficiently
Detail Oriented
Ability to answer phone calls in a friendly and enthusiastic manner repeatedly throughout the day
Possess a caring, patient and friendly attitude
Ability to work in a fast-paced environment while maintaining accuracy
Ability to work well in a team environment
Self-directed, highly motivated, and ability to multi-task
Excellent communication skills both verbal and written
Working knowledge of vision insurance, post-operative Medicare, Medicare Replacement and Medicaid plans
Must be team-oriented and work well with others
Knowledgeable with lenses, frames, and all optical supplies
DUTIES AND RESPONSIBILITIES
Educate and assist patient with the selection of eyewear in the optical department
Greet and assist all patients in a friendly manner
Provide routine cleaning and adjustment services for patients’ eyewear
Ensure all optical boards and surrounding areas are clean and well stocked at all times
Order jobs from lab according to practice protocols
Trouble-shoot eyewear issues with patients to ensure the patient’s needs are met
Check-in and document all incoming jobs correctly
Review patient insurance to determine fees due and collect payment from patients on all orders
Maintain certification while continuing to improve skills and attend all in-service and webinar trainings as directed by leaders
Maintain accurate records by following proper documentation requirements
Support the practice core values, mission, vision, and purpose statements to develop and enhance patient experience and care
Maintain practice confidentiality, follow legal, HIPAA & OSHA guidelines, follow the rules and regulations of the practice as documented in the practice employee manual
Other duties as assigned
OTHER
This job description is intended only to describe the general nature and level of work performed. The Optician must be able to travel to various satellite locations as needed for work assignments. A valid Florida driver’s license is required. It is not intended, nor should it be interpreted as an exhaustive list of all duties, skills and responsibilities. The Optician will perform all duties listed in this job description as well as any other assigned by the Office Team Lead. Overtime may be required.
Must be able to work :
1 late night a week
Able to attend 1 evening training event each month.
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