What are the responsibilities and job description for the Appointment Clerk position at Eye Surgeons Associates PC?
Eye Surgeons Associates is seeking a Call Center Appointment Clerk to serve as a vital first point of contact between patients and our expert providers. Are you detail-oriented, compassionate, and able to thrive in a fast-paced ophthalmology clinic environment? This role offers an opportunity to make a meaningful difference in patient care while working in a dynamic medical setting.
Qualifications
Responsibilities
The Call Center Operators perform centralized scheduling functions. All incoming calls for appointments are handled in the call center area and in many cases the first patient interaction with our office. Call Center operators gather demographic and insurance information to schedule with the appropriate doctor and location. Primary duties include appointment scheduling for new and established patients, completing doctor referrals, rescheduling, appointment reminder calls, outbound calls, and any other duties assigned.
Qualifications
- High School diploma or equivalent is required.
- Must be able to deal with patients in a professional and courteous manner at all times.
- Must be able to communicate in a clear and concise manner.
- Must be able to handle multiple tasks simultaneously.
Monday-Friday 8am-5pm
medical, dental, vision, PTO and Retirement
