What are the responsibilities and job description for the Patient Care Representative position at Eye Surgeons?
Eye Surgeons continues to grow and we are adding to our patient call center.
Primary duties will include:
Answer phone calls for appointment scheduling.
Schedule appointments for both new and established patients.
Obtain necessary demographic information including emails, insurance, PCP, and referring physician.
Remind patients to bring their referral, medications, eyeglasses, ins card and ID.
Assist patients with creating and accessing their patient portal.
Handles general inquires such as office hours, locations, services.
Transfers other inquiries to appropriate department, surgery scheduler, Rx refill, billing, etc.
Coordinate referrals to other specialty practices.
Assists in other clerical duties as assigned.
Min. Qualifications
1 year prior physician office receptionist / billing experience
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical office: 1 year (Required)
- Insurance verification: 1 year (Required)
Ability to Relocate:
- Monroe, MI 48162: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19