Clinic Lead - GRO Grandville

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Clinic Lead

Grand Rapids Ophthalmology

Location: Grandville, MI

Grand Rapids Ophthalmology is looking for a Clinic Lead to join our growing team. The ideal candidate will possess strong communication and computer skills and extend superior client service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.

Primary Responsibilities

• Composing a monthly schedule – taking into consideration vacation requests, Saturday rotation, holidays, and the needs of the other offices while determining staffing.
• Monitoring any incoming EHR tasks and the designated task inbox associated with them.
• Training new hires – being sure to keep current on any changes in training materials.
• Monitoring doctor schedules – including on call changes, illnesses, and last-minute leave requests or additions and reporting them accordingly.
• Providing a welcoming environment for any new or existing staff members that may wish to job shadow front desk.
• Touching base with front desk team members throughout the week to ensure that any missed punches, overtime, or call-ins are reported to management in a timely fashion.
• Keeping track of the master reschedule book, office coffee order, office supply order etc. and delegating tasks as needed.
• Managing the cash drawer – checking daily for any discrepancies or change needs.
• Keeping the overall energy of the department positive and efficient.
• Working closely with management to maintain an open dialogue between them and members of the front desk team.
  
  

EDUCATION

• Minimum of HS Diploma
  
  

Skills & Experience

• Prior Optometry, Ophthalmology, or medical background preferred.
• Experience with NextGen software or other EHR is preferred.
• Strong communication and interpersonal skills.
• Must be well-organized, a team-player, and detail-oriented.
• Motivated and dependable with a patient-friendly personality.
• Demonstrated superior computer skills.
  
  

WE OFFER

• Competitive pay and comprehensive benefits including medical, dental, vision, life & disability, 401(k) with company contribution, paid holidays, & paid time off.
• Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.
• Opportunities that spark your imagination and ignite your passion for helping others.
  
  

** We are an Equal Employment Opportunity Employer**