What are the responsibilities and job description for the Senior Cloud Engineer position at EyeCare Partners?
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Summary
Working within our Cloud IT team, this role will ensure we implement best-practice and hygiene across M365, Azure and AWS. You will work within a team of architects, engineers and system administrators to drive innovation, efficiency, and security. The ideal candidate will have a solid understanding of infrastructure and cloud technologies, as well as experience working in a high growth, large enterprise, multi-location environment. The role reports to the Director of Cloud IT and will interface with technology and business stakeholders alike.
Duties And Responsibilities
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Summary
Working within our Cloud IT team, this role will ensure we implement best-practice and hygiene across M365, Azure and AWS. You will work within a team of architects, engineers and system administrators to drive innovation, efficiency, and security. The ideal candidate will have a solid understanding of infrastructure and cloud technologies, as well as experience working in a high growth, large enterprise, multi-location environment. The role reports to the Director of Cloud IT and will interface with technology and business stakeholders alike.
Duties And Responsibilities
- Partner with in-house and contract team members to implement projects and operations related to M365, AWS, Azure, and legacy technologies.
- Implement best practices across the platforms to support the business needs and goals.
- Respond to and support operational duties related to the platforms, including requests and performance monitoring.
- Assist in the selection, configuration, and deployment of services across the cloud platforms.
- Partner with security to ensure compliance and hygiene as well as migration from legacy technologies.
- Promote the use of tooling and architectures to drive best practices and awareness of cloud capabilities across the organization.
- Stay up to date on the latest trends, features, and security capabilities for the Cloud IT team.
- Partner with team members from other technology functions with an eye towards knowledge sharing and mentorship.
- Ideate and implement effective measures to assist in monitoring cloud spend.
- Contribute, and lead where needed, to the improvement of technology support processes.
- In short, you will be responsible for the day-to-day support and implementation of our M365, AWS and Azure environments. You will also be a key contributor in server technologies and usage.
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.
- This position has no supervisory responsibilities.
- Bachelor’s Degree (Computer Science, Information Technology or related field)
- M365, Azure or AWS preferred
- 5 years of experience hands-on deployment of enterprise-level platforms
- 3 years' experience with a combination of M365, AWS or Azure
- 1 year experience with migration projects from legacy to cloud and/or in M365/Domain consolidation
- 5 years' experience working on cross-functional technology projects
- Strong understanding of m365/cloud computing principles and infrastructure experience
- Cloud platform experience in AWS preferable. Azure required.
- Knowledge of current protocols and standards, including TCP/IP, HTTP, SMTP, DHCP, DNS, SFTP & LDAP.
- Application support experience with Microsoft Portfolio of Products, including M365, Windows Server, etc. Linux experience is a plus.
- Professional in appearance and actions
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
- Detail oriented, professional attitude, reliable
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Management and organizational skills to support the leadership of this function
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Providing end user and system documentation is a key output of this position
- Interpersonal skills to support customer service, functional, and teammate support as needed
- Able to communicate effectively in English, both verbally and in writing
- Ability for basic to intermediate problem solving, including mathematics
- Intermediate to Advanced computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driver’s record must meet company liability carrier standards
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
