Optical Sales Associate

Job title: Optician

Reports to:

Essential Duties and Responsibilities:

Must be an energetic individual willing to work directly with customers to fit and adjust new glasses and eye ware, assist with new contact lens prescriptions, and answer questions regarding the fit, use, and care of their new frames. You must deliver top-level customer service to every customer, from initial questions and try-ons to final fitting and adjustment. You will be responsible for ensuring correct use and maintenance of all optical equipment is being adhered to daily as well as the overall cleanliness of exam rooms and show room.

• Appropriately greet patients.
• Help fit patients with eyeglasses, following the prescription provided by optometrist and/or ophthalmologist.
• Give specifications to laboratory technician regarding prescription, material and size needed for proper lens generation.
• Be able to properly take spectacle measurements (i.e., seg height, pupillarity distance).
• Operate manual lensometer and keratometer.
• Must be able to read and be comfortable working with prism glasses.
• Be able to select the appropriate frame to according to prescription and patient’s facial features.
• Be able fix and fit glasses under ANSI standards.
• Instruct customers on the use and care of their glasses.
• Optician will have administrative duties, such as keeping records of payments, patients' prescriptions, inventory, sales, and work orders.
• Must have knowledge of contact lenses.
• Be able to teach insertion and removal and proper care of contact lenses.
• Manage inventory (frames and contact lenses) to ensure optimum patient satisfaction and product variety.
• Maintains working knowledge of competitive products and prices.
• Reports low stock on fast moving merchandise.
• Properly document sales for standard procedure.
• Complete all required reports within a timely fashion.
• Keep displays of merchandise clean, dusted, and polished.
• Do what is necessary to assure fulfilling the responsibility to patients.
• Initiates registration forms, assigns number, and checks all forms for completeness and accuracy.
• Verifies insurance with proper source.
• Assists in daily collection and completion of encounter data.
• Maintains confidentiality of patient information (HIPAA).
• Re-evaluates patients as needed and in accordance with Center’s policy.
• Maintains an organized, clean, and safe work environment for maximal efficiency.
• Performs other duties as assigned.

Job Requirements:

• High School Diploma or equivalent required
• 1-3 years of previous experience in the optical industry.
• Basic computer skills required.
• Strong communication skills (verbal and written), including strong interpersonal skills.
• Excellent problem-solving skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.

Employee Name:

Employee Signature: Date:

Job Types: Full-time, Part-time

Pay: $12.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus

Education:

• High school or equivalent (Required)

Experience:

• Sales: 2 years (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $12 - $17