What are the responsibilities and job description for the Licensed Optician position at Eyeglass World?
Company Overview
Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. With over 100 locations across the country, Eyeglass World offers a wide range of eye care services, including eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear.
We prioritize customer satisfaction with affordable prices and same-day service through our in-store labs. For more information about Eyeglass World, please visit EyeglassWorld.com.
At National Vision, we believe everyone deserves to see their best to live their best. Our team helps people achieve this by making quality eye care and eyewear more accessible and affordable.
We have a strong team of talented opticians and associates who work together to provide exceptional customer service and ensure our high standards are met. Our opticians play a crucial role in selling, fitting and dispensing eyewear to customers, and they are rewarded for their hard work with an impressive benefits package.
Job Description
Sales and Customer Service
As a member of our team, you will be responsible for meeting National Vision's sales and company objectives, including average sale and feature percentages. You will also follow the Eyeglass World 'Code of Excellence' to create a warm and welcoming environment for customers.
Key Responsibilities
- Assist with dispensing eyeglasses and contact lenses to customers.
- Perform insertion and removal training of contact lenses to customers as permitted/required by state law.
- Educate clients on proper eyeglass and contact lens care.
- Maintain accurate and organized patient records.
- Maintain awareness of same day service using the 'Ready When Promised' production board.
- Complete inventory count and replenish stock as necessary.
- Mentor potential Apprentice Opticians as permitted by law.
Qualifications
To succeed in this role, you should have:
- Previous retail experience preferred, but not required.
- Maintain license as required by state.
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
- Strong customer service skills.
- Able to give instruction in a clear and concise manner to customers.
- Effective interpersonal skills.
- Excellent organizational skills.
- Detailed oriented.
- Professional attitude and appearance.
Taking Care of Our People
We understand the importance of financial health and security, which is why we offer competitive compensation to all Associates, including bonus potential for every position in the store. We also provide a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much more.
We strive to deliver opportunities for professional growth and long-term career fulfillment, providing training programs, access to educational courses and promoting from within whenever possible. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
