What are the responsibilities and job description for the Ophthalmic Office Coordinator position at Eyenamics NY?
Job Overview
Eyenamics NY is a cutting-edge eye care provider offering exceptional services for various eye conditions. We are seeking a skilled Medical Receptionist to join our team and contribute to the delivery of quality patient care.
Main Responsibilities
Education and Qualifications
Eyenamics NY is a cutting-edge eye care provider offering exceptional services for various eye conditions. We are seeking a skilled Medical Receptionist to join our team and contribute to the delivery of quality patient care.
Main Responsibilities
- Greet patients warmly and ensure their comfort during appointments.
- Register patients efficiently according to established protocols, maintaining accurate billing information.
- Assist patients in completing necessary forms and documentation, including medical insurance.
- Maintain and manage patient records with utmost confidentiality.
- Coordinate appointment scheduling, ensuring smooth workflows and efficient use of time.
- Answer incoming calls, transfer as required, and provide excellent customer service.
- Collect co-pays and payments while maintaining a professional demeanor.
- Report statistics and metrics as requested by management.
- Schedule tests, scans, and outside appointments for patients while adhering to medical professionals' requirements.
- OBTAIN external medical reports as needed by medical professionals.
- Respond promptly to requests for information and maintain open communication channels.
- Handle incoming and outgoing mail with discretion.
- Complete other clerical tasks as assigned and maintain a well-stocked inventory of office supplies.
- Ensure the reception area remains clean, organized, and inviting.
Education and Qualifications
- Possess a high school diploma or equivalent.
- Demonstrate knowledge of medical terminology, procedures, and diagnoses.
- Familiarity with computer software applications and general administrative procedures.
- A working knowledge of healthcare insurance policies is preferred.
