Surgical Coordinator

Overview

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS. 

We at Vision Innovation Partners provide expert management and support to the leading providers of comprehensive eye care services in the Mid-Atlantic Region. The Company supports many of the leading clinical practitioners in the market by leveraging its experienced management team, scalable technology and systems, and well-developed back-office functions, including compliance, managed care contracting support, finance, medical records management, practice management, and marketing. Our priority is to enable providers to do what they do best: improve each patient’s life through supportive vision care. We provide services to 24 practices, ambulatory surgery Centers,56 locations, and 150 providers throughout Maryland, Washington D.C, Virginia, and Pennsylvania. For more information, please visit https://www.visioninnovation-partners.com/.

Do you have a passion for the medical industry and enjoy providing exceptional patient care? If you are looking for an exciting career and want to make a difference, come join the Vision Innovation Partners Team! We are currently seeking a high energy, professional, team player for our Surgical Coordinator role to join our outstanding team at Eyes of York located in York, PA. Our ideal candidate will have exceptional people skills, is organized, and enjoys a fast-paced environment. We are willing to provide on-the-job training to the right candidate! 

Responsibilities

• Liaison to patients; assist with completion of paperwork; create, update, and maintain accurate patient files; update database systems, schedule and confirm appointments, as necessary.• Assist patients regarding surgery dates, book patients for consultations and surgery, discuss pre-op and post-op instructions. • Review surgical costs with patients, based on their benefits and answer questions about payment and financing. • Handle timely follow-up to prospective, current, and past patients. • Prepare patient charts for surgery and assist patients before, during and after surgery. • Collect surgery payments; process financing through financial software programs; assist with maintaining monthly and yearly financial reports.

• Ensure patients have a positive experience and provide support as needed. 

Qualifications

• Must be patient service focused with the ability to deliver high patient satisfaction. • Excellent communications skills required, with the strength to develop trust with patients to provide a positive experience. • Ability and confidence to present pricing and financing. • Ophthalmic/optometric experience is preferred but not required. • Proficient with standard office equipment and software (Word & Excel).• Ability to multi-task in a fast-paced environment.• Professional demeanor a must.

• Exemplary organizational skills; willingness to be cross-trained and fill in for other staff members. 

Benefits and Perks:• Competitive compensation and benefits package.• 401(K).• Significant eye care discounts.• Continuing education allowances.• Career growth and development.• PTO and holidays off.

This is an amazing opportunity to join a growing company and be part of a team that values patient care and teamwork!