What are the responsibilities and job description for the Front Desk Administrative Assistant/Medical Secretary position at Eyesite?
As a Front Desk Administrative Assistant in a busy Optometry practice, you will be the first point of contact for our patients and visitors.
-Responsibilities include:
- Greeting and Checking In: Creating a welcoming and friendly environment for all patients and visitors. Manage patient registration, demographic updates, and insurance information.
- Answering Phones: Managing incoming calls with professionalism, addressing inquiries, and scheduling appointments, coordinate referrals to specialists and follow-up visits efficiently.
- Check-out and Payment Collection: Accurately collecting co-pays and coinsurance payments, ensuring a smooth and transparent process for patients.
- Administrative Tasks: Supporting the team with scanning, chart preparation, filing, and maintaining organized records, with a primary focus on phone and front desk activities.
-Requirements:
- High school diploma or equivalent.
- Experience in a medical administration role (2-4 years).
- Ability to work independently and as part of a team.
- Knowledge of EMR systems, medical terminology, as well as billing and coding information.
- Excellent communication and interpersonal skills.
- Reliability and punctuality are a must!
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong organizational skills, attention to detail, and accuracy in documentation
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- On-the-job training
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $20