What are the responsibilities and job description for the Food Runner / Server Assistant / Busser position at Eylan?
Job Title: Runner
Department: FOH Position
Status: Part time
Classification: Non Exempt
Reports To: General Manager, Floor Manager
JOB SUMMARY
The Runner works in collaboration with the expeditor and floor staff to keep up a steady flow of plated meals from the kitchen to the guest tables. This position provides important communication between the chefs and expeditor and floor staff to ensure correct and properly prepared dishes are served to diners. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.
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Extend a genuine welcome and good-bye to all Ettan Copra Eylan guests
Proficient knowledge of seating patterns, table and seat numbers
Be aware of the number of newly seated guests and incoming orders and communicate with the expeditor and chef
Carry complete dishes from the kitchen pass to the guest’s table at the direction of the food expeditor
Travel through the restaurant in a composed, orderly, safe fashion to ensure dishes are intact when they reach the guests
Maintain in depth knowledge of Ettan Copra Eylan food and drink; able to recognize dishes & drinks by sight; know all dishes that contain potential allergens
Scan the dining room when going to and from the pass, looking for any guests who may need the attention of their server and communicate with the service staff as needed
Clear dishes to the dish station, when possible, provide any missing silverware as needed when you deliver food to tables
Communicate any discrepancies with orders or dishes to the Chef, Expeditor, Server or FOH management
Maintain cleanliness and orderliness of the kitchen pass area and restaurant in general
Work as a team with all floor staff to ensure the best guest service possible
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Assist with preparing the kitchen pass for service, organizing and cleaning
Runner side work responsibilities (maintaining clean plate wipes, stocking paper rolls and ink, silverware, taking out paper trash)
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Must be authorized to work in the United States
Current Food Handler and Unlawful Harassment training certificates
Possess a genuine love of hospitality and guest service
Maintain composure under pressure with quickly changing priorities
The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Stand stationary in kitchen throughout the shift for periods of time (up to 8 hours per day, 5 days per week)
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.;
Stand and move throughout the kitchen.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Proficient interpersonal relations and communicative skills
Interpret and follow a variety of instructions and procedures furnished in - written, oral, diagram, or schedule form.
Work under pressure with changing, ambiguous priorities.
Auditory and visual skills – Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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Ability to work overtime occasionally at the last minute.
Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more;
Be able to adeptly use restaurant equipment;
Perform basic math and fractions to complete recipes;
Understand and respond to staff requests in a loud environment;
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Shift times vary based on hours the restaurant is open.