What are the responsibilities and job description for the Commercial Service Account Manager position at Eyman Plumbing, Heating & Air?
Commercial Service Account Manager
Eyman Plumbing, Heating & Air is a professional, family owned and operated company that has been serving the commercial and residential markets since 1957. We are a leading provider of specialized, professional Plumbing, HVAC and Boiler services for residential and commercial settings. Our purpose is to serve our community by ensuring that their home or business is functioning at the highest level possible. Our success relies on our continued ability to prove to our customers that they can always "Trust the Big Red Truck"!
Eyman is looking for a Commercial Service Account Manager to join our team!
Duties/Responsibilities
Candidate will be responsible for the sale of Eyman Plumbing Heating and Air Commercial/Industrial HVAC Service Sales & Project Management. As an ambitious self-starter, will build and manage long-term client relationships by checking in with existing customers and making outbound sales calls. Additionally, will be required to estimate and close new sales opportunities with minimal supervision.
- Builds partnering relationships with new and existing owners or owner representatives responsible for the decision-making process to drive the sale of Eyman Plumbing Heating and Air offerings.
- Proactively addresses customer's operational and environmental objectives, needs, and requirements. Recommends solutions and links customer needs to total value solution and competitive advantage. Differentiates Eyman’s Services from competitors by applying creativity and innovation in a value-add sales approach
- Responds promptly to customer requests including developing quotes for repairs, replacements and upgrades to existing mechanical systems.
- Promotes multi-year HVAC Service agreements to new and existing customers. Support Commercial/Industrial Service Group on renewals of existing service agreements.
- Develop job estimates, presenting proposals, procuring equipment, materials and subcontracts, monitoring, and accurately projecting job costs, maintain billing and project schedules.
- Visits job sites as required. Performs work inspections, checks job progress and resolves project and contract issues.
- Investigates potentially serious job concerns and implements corrective measures, including ensuring all change orders are processed and incorporated into the current scope of work.
- Present at Industry Events including, “Lunch and Learn” presentations to vertical market customers.
- Gathers and reports to management, information regarding current and future market trends as well as assists management in tracking and implementing sales strategies and developing new markets.
- Continually improve on sales skills and product knowledge to maintain competitive advantage in very high paced and competitive environment
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Life insurance
- AD&D Insurance
Ideal Candidates Should Have
- Strong understanding of commercial/industrial HVAC Systems
- Strong Written and Verbal Communication skills
- Highly motivated and detail oriented
- A proven track record of sales experience
- Microsoft Office proficiency
- Will not be afraid of heights
- Driver’s License Required
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person
