What are the responsibilities and job description for the Assistant Manager of Customer Engagement position at EZ Storage?
EZ Storage seeks a Part-Time Assistant Manager for our Pittsburgh Location. Our Part-Time Assistant Manager supports the Site Managers in managing the property's revenue and operation. This position includes Saturdays 9 am to 5 pm, plus 2 days a week 9am-6pm.
EZ Storage is a leading provider of high-end self storage. Our state-of-the art facilities are found in prosperous communities throughout the country. Employees of EZ Storage benefit from a stable ownership team that provides excellent compensation and business processes that make sense.
Duties and Responsibilities include:
- Answer incoming phone and internet/email inquiries and schedule and conduct onsite visits to secure customers by providing exceptional service and interactive skills
- Meet monthly leasing and occupancy goals
- Clean and maintain the office and facility
- Provide occupancy and competitive reporting, as needed
- Monitor and follow up with monthly rent payments
- Start and follow process required for late payments, lock outs and auctions
- Answer customer questions and resolve customer issues or complaints
We seek individuals with an established and heavy Sales and Customer-focused work history in the hotel, restaurant, hospitality, property management, retail, banking or leasing industries. Qualified candidates will have demonstrated telephone/direct sales and exceptional customer service experience, excellent organizational skills, and general office skills that include proficiency with MS Office. EZ Storage offers a competitive industry wage, bi-annual incentive opportunities, and growth potential in a stable and thriving organization.
Job Type: Part-time; Saturdays 9am-5pm and 2 days a week 9am-6pm
Additional Compensation:
- Bonuses
Work Location:
- Pittsburgh, PA
Job Type: Part-time
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 8 – 24 per week
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20 - $22