What are the responsibilities and job description for the Engagement Specialist position at Eze Castle Software LLC?
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Engagement Specialist Locations: Chicago, IL | Hybrid Get To Know Us: SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential. Engagement Specialist - Chicago SS&C Eze is seeking an Engagement Specialist to join the OMS Product Specialist Trading Team. At SS&C Eze, we are passionate about investing in our employees and delighting our clients. This environment has helped us create a community focused on employee interests and well-being, innovation, and skill-building. About the Team The Product Specialist OMS Trading team sits right in the middle of the action. Our responsibility is to become experts in our product (Eze OMS) and collaborate with buy-side and sell-side traders, R&D stakeholders, and Engagement Managers to provide the best electronic trading workflows possible. You will prioritize daily high-priority electronic trading (FIX) requests with long-term and short term projects to keep our clients’ Trading Operations up and running. The role will also help develop and apply best practices to team procedures with an eye on constantly improving the overall efficiency of the work. Why You Will Love It Here! Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Manage a high volume of client connectivity requests for existing clients Work with new Eze OMS clients on implementing their electronic trading capabilities Build relationships and work collaboratively with internal and external stakeholders Set appropriate project expectations and follow through on deliverables Implement foundational elements of the SS&C Eze product suite with an emphasis on FIX and electronic trading Troubleshoot ambiguous software issues using internal resources and leveraging other product experts What You Will Bring: Bachelor’s Degree from a related field Ability to manage multiple tasks and small projects across multiple clients at the same time Strong organization skills and must be detail-oriented Consistent positive attitude, even when dealing with difficult situations Must be able to manage expectations on deliverables to internal and external stakeholders Ability to understand key interdependencies and impact of work A motivated individual who is proactive about completing tasks and picking up projects Existing knowledge or ability to learn complexities of investment trading workflows It would be great if you also had: Working knowledge of FIX protocols for version 4.0,4.2 and 4.4 Experience working with buy-side and sell-side traders or trading operations roles SQL skills - comfortable composing complex queries to pull data and running statements to modify DB tables when necessary Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. #LI-Eze Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
