What are the responsibilities and job description for the Brand Engagement Manager, Community position at Ezee Fiber?
Community Events Manager
As a Community Events Manager at Ezee Fiber, you will be instrumental in cultivating a strong brand presence and fostering positive community relationships by promoting the brand, engaging with prospective customers, and nurturing community connections. This role will require both in-person and online activities to effectively communicate our offerings. You will play a pivotal role in embodying the values of Ezee Fiber and promoting a positive brand image through dynamic engagement with both potential and existing customers, strategic promotional initiatives, and collaborative efforts with internal teams.
About Ezee Fiber
At Ezee Fiber, we’re dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success.
Community and Networking Initiatives
- Develop and implement comprehensive marketing strategies to promote brand awareness at events through various channels.
- Attend networking events to develop relationships and community engagement opportunities.
- Identify and engage with key community stakeholders, such as Homeowners Associations (HOAs), for engagement and events.
- Organize and oversee branded events from inception to completion.
- Form partnerships with local businesses, influencers, and community organizations.
- Manage relationships with sponsors and partners and ensure alignment with mutual goals and brand values.
- Monitor and report the return on investment of events and partnerships.
Brand Representation
- Represent Ezee Fiber in the community to promote our values and enhance our brand image.
- Attend and participate in local events, trade shows, and community gatherings.
Product Knowledge
- Maintain a thorough understanding of our internet services and packages.
- Keep current on industry trends, technological advancements, and competitor movements.
Customer Engagement
- Establish and nurture positive relationships with both existing and potential customers, address their inquiries, and resolve concerns.
- Create and distribute engaging content on various social media platforms to stimulate interest in our internet services.
Promotional Activities
- Design and implement promotional events and campaigns.
- Distribute promotional materials, samples, and branded merchandise to amplify brand awareness and create memorable impressions.
Collaboration
- Collaborate closely with marketing and sales teams to synchronize strategies.
- Collect and analyze feedback on customer sentiment.
Required Skills:
- Bilingual (Fluent Spanish) - Preferred
- Strong interpersonal skills with a persistent mindset to pursue the right contacts for securing event partnerships.
- Proven ability to plan, organize, and manage events from planning through execution.
- Experience in creating engaging content and using social media platforms for brand promotion.
- Ability to stay updated on community trends and align them with the brand’s objectives and values.
Qualifications:
- Minimum of 2 years’ experience in brand management, community engagement, or related fields, preferably in the telecommunications sector.
- Proficiency in digital marketing tools and platforms, and experience in leading successful promotional campaigns both online and offline.
- Excellent communication and interpersonal skills, with a strategic approach to developing targeted community engagement plans.
- Experience with community engagement, chamber, and networking groups.
- Enthusiastic and outgoing personality with a passion for building relationships.
- Ability to work independently and as part of a team.
- Candidates with established relationships within Ezee Fiber coverage areas and communities or similar markets will be given preference.
- Availability to work flexible hours, including scheduled evenings and weekends as needed.
Why Join Ezee Fiber?
At Ezee Fiber, you will join a team that is passionate about making a difference in the communities we serve. We offer competitive compensation, comprehensive benefits for full-time employees, and the opportunity to grow within a company that values innovation and a dedication to excellence.
Apply Today!
We want to hear from you if you are passionate about community engagement and excited about the opportunity to represent a leading telecommunications brand. Submit your resume and a cover letter explaining why you would be a perfect fit for this role at Ezee Fiber.
