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Lead Technician, NOC

Ezee Fiber
Houston, TX Full Time
POSTED ON 1/14/2025 CLOSED ON 2/13/2025

What are the responsibilities and job description for the Lead Technician, NOC position at Ezee Fiber?

Lead NOC Technician Location: Houston, TX, 77073

At Ezee Fiber, we’re dedicated to providing innovative and reliable fiber optic solutions that enhance connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success.

Job Description

The Lead NOC Technician will be responsible for managing and leading a team of Network Operations Center (NOC) technicians. The ideal candidate will have a strong technical background in networking and telecommunications, as well as experience in managing a team of technicians.

Responsibilities

  • Manage and lead a team of NOC technicians
  • Ensure that all network and telecommunications systems are operating efficiently
  • Monitor network performance and troubleshoot issues as they arise
  • Collaborate with other departments to ensure that network and telecommunications systems are integrated and functioning properly
  • Provide technical support to customers and internal stakeholders
  • Ensure that all network and telecommunications systems are secure and in compliance with industry standards and regulations
  • Stay up to date with industry trends and advancements in networking and telecommunications technology

Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field
  • 5 years of experience in networking and telecommunications
  • 2 years of experience in managing a team of technicians
  • Strong technical skills in networking and telecommunications
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Industry certifications such as CCNA, CCNP, or CCIE are a plus

Pay & Benefits

  • Competitive compensation package
  • Health, Dental and Vision insurance
  • 401k match
  • Paid time off and other generous benefit programs
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