What are the responsibilities and job description for the HVAC Install Coordinator position at F.H. Furr?
Overview
Who Are We?
- F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
- 45-year-old residential home services business, deeply rooted in a legacy of excellence
- Boasting a dedicated team of over 1,000 employees committed to providing exceptional service
- Proudly serving the DMV area from our headquarters in Manassas, VA
What Do We Have?
Join a team that values and invests in its employees:
- State-of-the-art facilities and an inviting office environment
- Exceptional support staff to enhance your workflow
- Steady job stability within a thriving industry
- Competitive compensation and an industry-leading benefits package
- Ample opportunities for career growth and skill refinement
- Visionary leadership paving the way for the future of our industry
Who/What Are We Looking For?
As an HVAC Install Scheduler/Contracts Assistant, you will play a pivotal role in supporting the HVAC install and Contract departments' daily operations. Your responsibilities will include, but are not limited to:
- Efficiently handle the processing of contracts, ensuring accuracy and compliance with company policies and procedures
- Interact with customers to provide assistance and address inquiries related to contracts, ensuring a positive and professional experience
- Work closely with team members and other departments to facilitate seamless communication and collaboration
- Provide general administrative support to the HVAC Install and contracts departments
- Schedule HVAC installs based on customer's availability as well as technician and materials availability
Qualifications
To be a successful member of our team, you'll need:
- A high school diploma (or GED) as a testament to your foundational education
- Prior experience in Customer Service is preferred, showcasing your dedication to client satisfaction
- A knack for identifying customer needs and effectively communicating
- Dedication to meeting attendance requirements, demonstrating reliability
- A team-player mentality, collaborating seamlessly with colleagues
- Proficiency in navigating through multiple software systems and windows simultaneously
- A demonstrated ability to exhibit empathy when responding to customer needs
Compensation:
- $17 – $21 an hour, based on experience
- Paid hourly/weekly
Office Hours:
- Monday through Friday
- 7:30am – 5pm
Training:
F.H. Furr is committed to providing all the training needed to excel in this role
Benefits:
- We offer Medical, Dental, and Vision Insurance, with little to no out-of-pocket cost
- 401(K) Plan
- Company-paid Long-Term Disability and Life Insurance policies
- Short-term disability and voluntary life insurance options
- Generous PTO and Holiday Plan
- Opportunities for professional development and advancement
F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $17.00/Hr.Posted Max Pay Rate
USD $21.00/Hr.Salary : $17 - $21
