Lead Consultant

Lead IT Workflow Consultant

Apply locations Indianapolis time type Full time posted on Posted 5 Days Ago job requisition id 202411-130590

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

The Opportunity :

The Lead IT Workflow Consultant position serves as a high-level resource to others in the Roche Consulting team on matters related to Roche digital solutions with specific expertise centered around navify Lab Operations (formerly cobas infinity) and the broader navify portfolio. The focus of this role is the resolution of complex problems and technical issues with expert-level technical acumen for the assigned products to improve efficiency, effectiveness, and quality of IT / digital solutions designed and proposed by the IT Workflow Consulting team.

Primary duties involve :

• Acting as the field subject matter expert for Roche digital products through close interactions with regional and global technical experts and product owners.
• Serving as the lead internal resource in creating plans for technical training and mentorship of consultants, including new hires.
• Providing support to consultants (and in some circumstances customers) on matters related to the technical requirements of each individual module of Roche’s digital products.
• Utilizing independent judgment and discretion in analysis of team needs, customer needs, and problem-solving issues that arise during the sales and implementation preparation processes.

The position requires the ability to be agile in a rapidly changing, matrix organization, and be comfortable operating in an evolving, ambiguous environment. Independently analyzes and resolves most technical questions and problems and refers only the most complex issues to higher levels. Provides leadership and direction in consultant training and development issues, including co-travel and mentoring staff leveraging their knowledge and expertise. Assignments are broad in nature and usually require originality, ingenuity, and analysis. Serves as a resource to others in the resolution of complex problems and issues. Trains, assists, and may audit the work of other consultants. Is able to work independently, with minimal need for direct supervision.

Responsibilities

Who you are :

Preferred :

This is a remote, field-based position. Company car is provided with this position. Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Indianapolis is $106,100.00 to $197,000.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Our success is built on innovation, curiosity, and diversity.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s protected characteristics.

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Salary : $106,100 - $197,000