Office Operations Lead

Job Overview
We are seeking a dedicated and organized Office Manager to oversee the daily commercial lines operations of our office. The ideal candidate will possess strong leadership skills in commercial lines and a comprehensive understanding of office management practices. This role requires a proactive individual who can effectively manage staff, streamline processes, and ensure that the office runs smoothly and efficiently.

Duties

• Supervise office staff and coordinate daily activities to ensure optimal productivity.
• Manage commercial lines quoting for prospects, and current clients.
• Oversee budgeting activities, tracking expenses and maintaining financial records.
• Maintain organized filing systems for important documents and records.
• Implement effective phone etiquette practices and manage phone systems to enhance communication within the office.
• Support human resources functions, including recruitment, onboarding, and employee relations.
• Develop training programs to enhance staff skills and promote professional growth.
• Foster a positive team environment through effective team management strategies.

Skills

• Must speak Portuguese.
• Must have a minimum of 4 years of insurance experience.
• Excellent phone etiquette with experience in managing phone systems effectively.
• Familiarity with human resources practices and principles.
• Proficient in office management software and tools.
• Exceptional organizational skills with attention to detail.
• Strong communication skills, both verbal and written, to interact effectively with staff at all levels.
• Ability to develop training programs that cater to diverse learning styles within the team.

If you are a motivated individual looking to contribute to a dynamic work environment as an Office Manager, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Vision insurance

Work Location: In person

Salary : $20 - $35