Demo

Simulator Technician

F1 Arcade
Boston, MA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 3/19/2025

Simulator Technician

At F1 Arcade, we're revolutionizing hospitality with our groundbreaking partnership with Formula 1, delivering unforgettable social and competitive experiences globally. Our venues combine state-of-the-art F1 racing simulations with a vibrant global food and beverage program, appealing to diverse audiences from corporate groups to families and beyond!

As a Simulator Technician, you will play a crucial role in maintaining and optimizing our state-of-the-art racing simulators, ensuring an immersive and seamless experience for our guests. If you have a strong technical background, a love for racing simulations, and enjoy working in a fast-paced environment, we invite you to apply for this exciting opportunity.

As a Simulator Technician, you will be responsible for :

  • Maintain, repair, and optimize racing simulators for optimal functionality.
  • Promptly troubleshoot and diagnose technical issues to minimize downtime.
  • Record maintenance activities and implement preventive measures.
  • Install and update simulation software.
  • Upgrade hardware components as needed.
  • Collaborate with developers to address compatibility and implement improvements.
  • Provide technical support for POS, AV, phones, laptops, printers, and KDS hardware.
  • Assist guests in understanding simulator operations.
  • Address technical concerns promptly to ensure a positive guest experience.
  • Conduct briefings on simulator usage and safety.
  • Conduct regular quality checks on racing simulations.
  • Implement improvements based on guest feedback.
  • Work with other technicians, vendors, and developers to stay informed about simulator technology advancements.
  • Participate in team meetings to discuss projects, challenges, and improvements.
  • Adhere to safety protocols to ensure a secure environment.
  • Conduct routine safety checks on simulators and report issues.

What experience you will need to be successful :

  • Proven experience in maintaining electronic and mechanical systems.
  • Familiarity with racing simulators or gaming technology preferred.
  • Strong problem-solving and attention to detail.
  • Excellent communication and guest service skills.
  • Ability to work in a collaborative team environment.
  • Basic knowledge of software installation and updates.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Ability to stand and walk for extended periods and lift over 50 lbs.
  • Bonus Skills :

  • Windows 10 troubleshooting.
  • Remote Desktop knowledge.
  • Experience with rFactor 2 and similar racing hardware.
  • Familiarity with JIRA Service Desk, Datto, ServiceNow, Notion, and Teams.
  • Why Join Us?

    This is your chance to pioneer a new era of social gaming and hospitality with F1 Arcade. We offer a supportive environment where innovation and creativity thrive. Join us in creating extraordinary experiences that redefine entertainment worldwide.

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