Desktop Support Technician - Bay Point, CA

Desktop Support Technician (3 Days/Week) - 8 hour shifts

• Start Date - end of April
• Assignment will run through November 2025 with possible extension

Job Summary
We are seeking an experienced Desktop Support Technician to provide hands-on technical support across multiple locations in a fast-paced enterprise environment. This intermediate-level role involves resolving hardware and software issues, managing IT equipment installations, supporting network and security protocols, and assisting with small-scale IT projects. The ideal candidate will demonstrate strong troubleshooting abilities, excellent communication skills, and a proactive, customer-first mindset.

Key Responsibilities

• Provide end-user support for desktops, laptops, printers, scanners, and mobile devices (Windows, macOS, Android, iOS).
• Troubleshoot and resolve incidents involving software, hardware, LAN/WAN, and peripheral devices.
• Perform Install/Move/Add/Change (IMAC) activities and configure new PC equipment.
• Support both standard and non-standard IT hardware and software in the field.
• Execute system patching and vulnerability remediation using tools like SCCM.
• Manage equipment lifecycle processes including installation, upgrades, and disposal.
• Assist in the coordination and support of small-scale IT infrastructure projects.
• Maintain documentation, update ticketing systems, and follow service operations protocols.
• Provide VIP-level desk-side support with timely issue resolution and excellent service delivery.
• Collaborate with remote teams and maintain consistent communication with stakeholders.

Required Skills & Qualifications:

• 4–5 years of experience in desktop or field support roles.
• Proficiency in Microsoft Windows 11, Office 365, and Active Directory.
• Strong diagnostic and problem-solving skills with experience in network support and security protocols.
• Experience with tools such as SCCM, LANDesk, Remedy, and ConnectWise.
• Excellent communication, interpersonal, and time management skills.
• Ability to support multiple locations, including remote environments.

Additional Information

• All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks.
• This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours.

About F2OnSite

F2OnSite is the fastest growing Onsite I.T. Services company in the United States and is ranked in the Top 25 fastest growing privately held companies overall. We are looking for the best and brightest technical talent to work in the field for our customers. We Are the “Boots on the Ground” for our customers. Our tag line of “Relax, we got this!” isn’t just marketing: it’s the reality of who we are as a company. Our Field Engineers are the heart of the company, and we care about your success.

F2OnSite is an equal opportunity employer. We do not discriminate due to race, color, creed, ethnicity, sex, sexual orientation, or any other factor. Military Veterans are encouraged to apply.

Job Types: Part-time, Contract

Pay: $25.00 - $27.00 per hour

Expected hours: 24 per week

Schedule:

• 8 hour shift

Application Question(s):

• This is a PT 3 day per week assignment. 24 hours per week. Are you looking for PT work?
• Are you currently working?
• Please review the hourly posted rate and provide your desired rate within the range provided.

Work Location: In person

Salary : $25 - $27