What are the responsibilities and job description for the Desktop Support Technician position at F2Onsite?
Job Description
Job Description
Desktop Support Technician
We are seeking a skilled Desktop Support Technician to provide onsite technical support, troubleshooting, and maintenance of IT systems in a dynamic work environment. The ideal candidate will have hands-on experience in desktop support, system configurations, networking, and ticketing systems to ensure smooth day-to-day operations.
Responsibilities
- Provide hands-on technical support for desktops, laptops, printers, and peripherals.
- Configure, install, and upgrade hardware and software in accordance with company policies.
- Troubleshoot and resolve issues related to Windows operating systems, networking, and connectivity.
- Manage and update tickets using a ticketing system, ensuring timely resolution of technical issues.
- Support end-users with software installations, account setups, and system configurations.
- Assist with basic networking tasks, including troubleshooting LAN, WAN, and VPN connections.
- Maintain IT asset inventory and document technical procedures.
- Collaborate with internal IT teams and escalate complex issues as needed.
Requirements
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com.
WHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
Company Description
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break / fix. Learn more at F2onsite.com. WHAT WE DO : Our focus is Hardware : Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break / fix services, migrate data, install computers, move printers, install / fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.
