What are the responsibilities and job description for the Assistant Studio Manager/Head Trainer Job at F45training12 in Seattle position at F45training12?
Benefits :
Medical, Dental, and Vision
401(k)
Flexible schedule
Free Membership at F45
Competitive salary and bonus structure
Monthly Team outings
Our F45 family is looking to grow our management team. As an Assistant Studio Manager / Head Trainer, you will be the face of F45 and will own the F45 experience. The Assistant Studio Manager / Head Trainer plays a pivotal role in assisting the day to day management of the studio, developing the trainers, operating F45 classes, promoting the health / wellness benefits associated with a healthy lifestyle, as well as working with the sales team to drive membership sales and retention. The Assistant Studio Manager / Head Trainer is not only a mentor, but an Ambassador of our brand, and a proven leader.
Key Responsibilities :
Drive the continued growth of the F45 studio
Demonstrate knowledge of the brand and model behavior in accordance with company standards.
Develop relationships with members to foster a strong and connected community
Provide and maintain the highest level of customer service
Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
Develop a high energy culture through contests and incentive based motivation
Meet or exceed required performance metrics (KPI’s)
Ensure compliance and adherence to F45 Training business policies and standards
Assist in managing the daily operations of the studio
Manage studio operating expense and payroll budgets within targets
Manage / coordinate vendors / suppliers
Maintain top-notch cleanliness, appearance and organization of the studio
Collaborate with sales team
Coordinate membership growth and retention
Execute retention calendar promotions and events
Assist in managing client memberships and retention with support of sales team including respond to current member needs and member referrals
Engage local community to drive awareness including studio launch
Assist with special projects, events, and promotions as needed
Ensure that all member interface procedures are followed including but not limited to :
Proper Member Check-In
Telephone Inquiries (general and sales related)
Member registration
Delinquent account / Failed payment procedures
Customer care calls
Member change requests
Assist in recruiting, hiring, training, managing, and developing a dynamic team of fitness trainers
Assist in training and managing all personal trainers on staff in accordance with the prescribed F45 training methods
Assist in tracking and ensuring accuracy of all mandatory education certifications / training for all trainers
Assist in completing monthly trainer evaluations to ensure that all trainers are giving personalized attention during every class, that they are ensuring exercises are performed safely, and correctly, while keeping the members motivated and encouraging in a vibrant F45 atmosphere
Assist in planning and coordinating shift schedule and ensure the smooth running of a fully staffed daily class schedule
Build and maintain class size through scheduling optimization
Maintain serviceability of training equipment
Coach 18-20 high energy HIIT classes per week, including some weekend classes
Assist in planning / executing F45 Playoffs Before / After each Challenge
Qualifications :
Must have Personal Training Certification through a nationally recognized organization or be willing to obtain one within 90 days of hire.
Must have CPR / AED / First Aid Certification
Preferred 1 years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Ability to work independently and collaborate with F45 team and clients
Highly organized with the ability to prioritize and meet deadlines
Computer proficiency with MS Office programs, MindBody, and various media platforms
1 years of proven sales leadership in the Health & Fitness industry preferred
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