Retail Sales Representative

Company Overview: Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri.

At Fabick Cat, you are beyond just an employee, you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing then developing the best and brightest talent the market has to offer. We believe it to be of the upmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own career.... to become a legacy.

Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package.

Job Summary: A Retail Sales Rep (RSR) is the first level of customer qualification and will have the responsibility of assessing the viability of all retail sales leads. RSR's are responsible for either dealing with the lead themselves or passing it on to a field salesperson. The Fabick Cat CRM (Saleslink) should be utilized as the conduit for lead and opportunity tracking as well as sharing leads with salespeople. RSR's communicate directly with customers and will be required to work closely with our outside sales team when a necessary "hot" lead needs immediate attention.

Responsibilities:

• Re-establish, qualify, sell, and maintain contact with small to medium-sized customers spanning all industry types (e.g., agriculture, heavy construction, compact construction, forestry, power systems, etc.) to increase sales of machines, parts and service solutions.
• Using telephone as the primary tool, proactively manage an account base of up to 1000 accounts in an assigned territory. Employing a disciplined phone call campaign, ISRs qualify accounts, update customer complete account information, and begin to develop the relationship.
• Handle direct mail and other promotional campaigns with assigned accounts.
• Handle all walk-in retail activity that require retail sales assistance.
• Assist and communicate with the marketing and sales team
• All other duties and/or special projects as assigned

Qualifications:

• Associate degree or related business experience required. Bachelor's Degree in Business Administration, Marketing or similar field preferred.
• 1-3 years' experience in sales required
• Construction industry background preferred.
• Excellent written and oral communication skills required.
• Proficiency in customer relationship manager (CRM) software, Microsoft Word, Excel, and other business software applications required.
• Demonstrated success in a team environment required.

Physical Requirements: In addition to being able to sit, stand, walk, read, talk, write and hear, to perform the essential functions of this job an individual must be able to do the following additional activities: Occasionally lift and/or move up to 10 pounds. Ability to travel >50% in a vehicle sitting/driving for long periods of time. Accommodations will be made if they are reasonable, do not create an undue hardship, and will enable an individual with a disability to safely perform the essential job functions. Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.