What are the responsibilities and job description for the Benefit and Leave Specialist position at FAC Services, LLC?
About FAC Services
FAC Services is a professional firm that provides business services to architecture, engineering, and construction service firms. Our focus on high quality, timely and trusted business services allows our partners to focus on advancing their strategic goals and priorities. We maintain the highest ethical standards and personalized services within a culture that encourages professional and personal growth.
Job Purpose
The primary purpose of this job is managing and administering leave of absence. This position will also be responsible for administration of benefits, assisting employees with benefits enrollment and questions, verifying and processing benefits insurance billing, maintaining employee database and files. This position provides customer service to staff, external clients, and vendors.
Primary Responsibilities :
Leave of Absence
- Manage the FMLA leave administration process from initiation with employee to return-to-work
- Serve as a contact for employees requesting leave or accommodations, providing guidance, and explaining the process to ensure understanding of their rights and responsibilities while facilitating timely and smooth processing of requests.
- Assess and determine eligibility for leave, considering factors such as firm policies, medical certifications, duration of leave requested, and applicable laws and regulations.
- Communicate with employees regarding their needs for leave and / or modified work schedules. Ensure employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
- Act as liaison between employees and managers during leave to notify of pertinent details; maintain communication with employees on leave to facilitate smooth and timely return to work.
- Advise managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
- Oversee the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
- Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
- Monitor and track FMLA leave usage, ensuring compliance with leave entitlements and any applicable state or federal regulations.
- Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
- Manage the LOA shared inbox by providing accurate and timely responses to employees, managers and firm leads.
- Coordinate and partner with internal and external contacts, such as healthcare providers and Legal, as needed to support the administration of FMLA leave.
- Ensures Labor Law Posters are up to date.
- Communicate qualifying life event information and work with internal team members to process changes, collect missed premiums, update carriers.
- Proactively review missed premiums and coordinate timely payment with the employee.
- Responsible for timely completion of bi-weekly timesheets for employees on leaves.
- Provide ongoing training and education to managers and employees on FMLA leave policies, procedures, and compliance requirements.
- Support employees on leave during annual enrollment.
Benefit Administration
Qualifications
Education and Experience :
Knowledge, Skills and Abilities Required :
Working Conditions and Physical Effort :
