Face Reality Skincare was created with one goal : to give people clear skin and confidence. With over 50 million people managing the physical and emotional toll of acne, we made it our mission to develop an effective way to achieve clear skin through adaptive, expert guidance by trained healthcare professionals and premium formulas that use only tested, safe ingredients. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.
Our Core Values :
Integrity, Inclusive, Collaborative, Adaptive, Accessible
Our supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.
Senior Sales Manager, Physician Channel
Face Reality is seeking a dynamic and results-driven Sr. Sales Manager to lead our growth within the Dermatology and Plastic Surgery sectors. This candidate will utilize and leverage existing experience and physician relationships within this channel, prospect for new business and focus on building strategic relationships with key skincare professionals, including dermatologists, plastic surgeons, and medical spa operators to expand Face Reality's presence and drive revenue growth in the Medical / Physician Channel. The ideal candidate will have a deep understanding of this market, a proactive sales approach, and a "closer" mentality to identify and capitalize on new opportunities. This role provides the opportunity to eventually recruit, build and lead a team from the ground up, fostering a culture of excellence and achievement. The ideal candidate will be a strategic leader with a proven track record of developing sales plans, exceeding sales targets, and driving significant revenue growth in the physician dispensed channel. The position will start as an individual contributor and over time be responsible for hiring a team of sales professionals to support the growth of this channel.
Responsibilities
- Develop sales plans, strategies and incentive plans
Key Account Engagement & Growth :
Travel and attend strategic meetings, engage with current and prospective clients, including dermatologists, plastic surgeons, medical spa managers, estheticians, and support staff, to build strong, long-term relationships that drive business resultsAccount Development & Expansion :
Prospect and open new accounts, identifying opportunities to grow Face Reality's footprint in existing accounts. Focus particularly on National Accounts and multi-location physician offices, chains, and medical spasSales & Revenue Growth :
Develop key sales reports. Analyze sales data, market trends, and client needs to inform sales strategies and identify opportunities for increased revenue. Achieve or exceed monthly and quarterly sales goalsProduct Education & Training :
Conduct in-field and virtual product trainings, focusing on new product launches, advanced skincare treatment protocols, and product usage to ensure clients are equipped to deliver optimal results with Face Reality productsClient Support & Relationship Management :
Act as the brand liaison for accounts, providing ongoing education, sales support, and problem-solving assistance. Regularly visit accounts to monitor product usage, resolve issues, and maintain strong relationships with key stakeholdersPromotions & Incentive Programs :
Drive sales through special promotions, incentive programs, and strategic events. Ensure a strong return on investment (ROI) by aligning promotional efforts with business goals and client needsCustomer Retention & Reactivation :
Re-engage inactive or underperforming accounts, identifying barriers to continued purchasing and taking corrective action to bring them back into the foldStrategic Collaboration :
Work closely with Face Reality's leadership team, marketing department, and customer success teams to align on business priorities, account strategies, and promotional effortsTradeshow & Industry Event Participation :
Represent Face Reality at key industry trade shows, conferences, and events, networking with potential clients, showcasing products, and contributing to the brand's presence in the marketplace.Engagement and collaboration with KOL'sBuild a Team :
Recruit sales representatives, develop and implement a plan for building a team from inception, ensuring alignment with organizational goalsSales Management :
Lead, coach and a manage sales team to achieve and exceed sales targets. Set clear expectations, provide consistent direction to sales team. Collaborate with direct reports / sales representatives to identify and target Key Account opportunitiesLeadership & Coaching :
Coach, lead, and develop sales team members through 1 : 1s, performance observation, and constructive feedback. Drive strategic initiatives that contribute to overall company growth in the medical aesthetics / dermatology sectorQualifications
Education and Certifications :
Bachelor's degree in business administration, or related OR equivalent combination of education and work experienceEsthetician license, Nurse, or strong medical background (preferred)Experience :
5-10 years sales / business development experience in physician-dispensed skincare channelStrong existing relationships in the aesthetic spaceSolid understanding of medical / dermatology, plastic surgery practices, and medical spasAbility to develop and execute strategic sales plans, with a focus on long-term relationship-building and driving measurable resultsExcellent communication, presentation, and negotiation skillsAbility to work independently and manage a sales team and territory effectively, including scheduling and prioritizing account visitsExperience with product education, client training, and delivering results-driven presentationsWillingness to travel as required, including some weekends and eveningsSales management experience with proven track recordDemonstrated ability in coaching, training, and developing sales teamsRequirements :
5 years' proven track record of success in medical aesthetic sales and business development, preferably selling to dermatologists and medical spasCustomer first mindsetProficiency in CRM software and Microsoft Office SuiteSkilled presenter, with the ability to communicate verbally and in writing in a professional, timely and businesslike manner. Excellent communication and interpersonal skillsA valid driver's license (not a high-risk driver) and reliable carStrong analytical, problem-solving abilities and territory management experienceResilient and able to thrive in a fast-paced environment with strong multi-tasking abilitiesManage expenses within fiscal guidelines and policiesForecasting experience and business analysis skillsAbility to fulfill heavy domestic travel requirement, mostly driving within geographic territory (approx. 75% of the work week), as well as sporadic air travel to industry tradeshows or company meetings / trainingsAbility to work independently and as part of a teamPhysical Requirements :
Must be able to lift and carry objects weighing up to 25 poundsAbility to stand, walk and bend for extended periodsExcellent hand-eye coordination and manual dexterityAbility to perform repetitive tasks with accuracy and attention to detailMust be able to communicate effectively in verbal and written formComfortable lifting, pushing, and pulling equipment and materialsComfortable using a computer, keyboard, and mouseAt Face Reality you will have an opportunity to :
Partake in and contribute to a high-growth brand journeyBe part of a high performing growing teamContribute to executing initiatives across professional channelsSalary : Base salary is $120-$130k with a commission that can pay up to 25% paid quarterly. This position also comes with a full benefits package
Salary : $120,000 - $130,000
